Overall rating
2.9
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
Edited May 21, 2023

We need help but it is so hard to talk to someone from customer service, all of a sudden they stopped responding. We will be happy to edit the review if someone responds to the request for assistance

ClubHouse Statues
Italy
6 months using the app
February 13, 2023

Amazing Support and Amazing Features. You Should Try This You Will Be Amazed.
Great App to Make Your Store Look Professional

Sethji
India
26 days using the app
Hoora replied February 22, 2023

We are so happy to hear such wonderful words from you and thank you so much for spending your precious time to provide us with this nice feedback! 🥰

So delighted to know you're pleased with our app features and our helpful customer service.

Please feel free to contact us via email and Livechat channel whenever you need a hand.

Best Regards,
Linda

February 24, 2023

So far everything's ok.
It's quite a new app so for sure it deserves some minor bug fixing and some developement.
But it's a good app to use, they deserve your trust in order to make the best product on the market.

I give 5 stars and hope you will try this app instad of the fancy 5k reviewed ones...
Keep growing!

Commercio Virtuoso
Italy
7 days using the app
Hoora replied February 24, 2023

Thank you very much for being a valued customer of the Hoora app. We feel so lucky that you have chosen us.

We always put customer satisfaction as a priority and we are ready to go the extra mile to meet our customers.

Once again, thank you for your lovely review! We look forward to working with you again. 💖

Best Regards,
Linda

February 23, 2023

связать с поддержкой не возможно, кнопка не работает. Плюс приложение работает плохо, зарегестрированый клиент нажимает кнопку назад и окно с бонусами закрывает и исчезает

Happy End
Spain
About 2 hours using the app
Hoora replied February 23, 2023

I'm Andrew from the Hoora team.

I'm so sorry about this bad experience you had.

I'm sad to hear about that. I did not see any tickets from your shop. Can you help me to send it to support@hoora.io?

I will help you to set it up and resolve any issues you had.

Best regards,
Andrew