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Terrible app, didn't sync properly, emailed support twice & heard nothing back.
Dear Customer,
We regret the recent inconvenience you faced while using our Hreflang Manager app. We are pleased to inform you that the support email issue has been resolved.
We sincerely apologize for any frustration caused and are grateful for your valuable feedback. Upon investigation, we identified a technical problem that led to some support emails not being received, and we want to assure you that this issue has been fully resolved. All emails sent to our support team are now being processed without any issues.
We understand that you encountered difficulties with the app's synchronization, and we acknowledge that this was due to a technical error on our part. It's important to note that we are in the process of preparing for the release of an entirely new version of our application, planned for the end of September. In this upcoming release, all synchronization issues will be thoroughly addressed, providing a seamless experience for our users.
Thank you for choosing to continue using our application. We reached out to you previously, offering assistance, and we encourage you to answer if there is anything we can do to help you further.
Should you, or anyone else, encounter similar issues in the future, please do not hesitate to contact us at support@hreflang.store. We remain dedicated to delivering prompt and effective support to all our customers.
Once again, we apologize for any inconvenience you experienced, and we are here to assist you with any additional questions or concerns you may have.
Sincerely,
Hreflang Manager for Shopify Stores
With a growing list of regional storefronts, we had to do something about our SEO and ensuring our pages were served to the correct regions. Hreflang app made that task simple, and the support was amazing. I had a few questions initially and Julia took the lead and got us up and running in no time. Appreciate it! Recommend the app.
Hi, Julia from the Hreflang Manager team is here!
It is our pleasure to hear your valuable feedback.
We take great pride in our work, and our sincerest hope is that our App will help you to accomplish your goals.
Feel free to contact us for any further question.
Have a wonderful day!
Seems fantastic so far. It's saved us a lot of time! Easy to customise and link between the two stores and speedy customer service.
Hi, Kate from the Hreflang Manager team here!
Thank you so much for this great review.
The main goal of creating this app was to save the store owners' time, so we are glad to be of help to you.
Don’t hesitate to get in touch again in the future if you need to.