Reviews (233)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for significantly improving website load times with user-friendly features such as image compression, code minification, and browser caching. These optimizations not only enhance site performance but also boost SEO rankings and organic traffic. The app includes detailed performance reports and effective customer support, aiding in broader site optimization and troubleshooting. Merchants also value the preview and testing options, ensuring changes meet their standards before full deployment. Many report better conversion rates and improved business metrics, making it a cost-effective solution for site enhancement.

July 7, 2022

I strongly do not recommend this app. All the images from the product collection disappeared and when I uninstalled their code, not a single image came back...

NAUTIKA
United States
About 2 hours using the app
Rvere replied July 8, 2022

Sorry to hear about the experience you've had! We've investigated and it looks like Hyperspeed was uninstalled during the code removal process. After clicking Remove Theme Changes, it can take a couple minutes to finish cleaning the store. As uninstallation prevents us from accessing the store, Hyperspeed wasn't able to complete the code removal process to fix your images.

Safety is our first priority, which is why we've added a preview system to allow our optimizations to be checked before anything is published. Unfortunately, not every optimization works perfectly with every theme as optimizing code can result in errors. In this case, it looks like LazyLoad wasn't compatible with the collection images which caused the issue.

I've gotten in touch personally to help fix up any remaining issues! Please let me know if we can help fix anything up. And if you'd like to give the app another go, I'd be happy to help make sure everything works great with your store. Just let me know!

Thanks,
Alex

February 19, 2020

DO NOT INSTALL... Made my website look like complete shit and slowed desktop speed by 30 points and Mobile Speed by 17 points... Thanks my website is now fucked

Commando Designs
United States
About 1 hour using the app
Rvere replied February 19, 2020

Hey there, sorry to hear about that! We have a preview system in place so that you can check your store over for any issues before publishing. No changes are made to your store before you choose to publish.

That being said, your site is currently the exact same as it was from before Hyperspeed was installed. It looks like you've used our emergency restore option to remove those changes. Your store is now in its previously untouched state.

Please keep in mind individual speed audits are extremely variable. Testing the exact same site can result in different scores. Also, Shopify does take some time to re-cache your store after any changes are made.

If you'd like to give the app another try, just let me know and I'd be happy to make sure your preview works great before you publish any optimizations!