Reviews (238)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for significantly boosting website load times, enhancing SEO rankings, and increasing organic traffic. It features a user-friendly interface, image compression, code minification, and browser caching. Detailed performance reports and a preview changes feature add to its appeal. Despite concerns about cost, the value is recognized, especially compared to hiring developers. Responsive customer support and effectiveness across multiple storefronts are also noted.
Refine
-
By rating
5-star service, the app works!
we can see a big improvmed in our shopify store speed, customer support is very fast solving any issues too 5 star
Review update
I used the app for more than 2 years, today I decided to uninstall it to see how my store would perform without the hyper speed. I was worried that it would be very bad, actually after uninstalling the app, my lighthouse improved by 30 ...
Thank you for your feedback. I'm sorry to hear about your experience! To clarify, it can be a bit tricky to compare individual audits as each PageSpeed audit can have a lot ...
I have been paying and using this app for the past few months and today suddenly I see that the app is not opening. It just keeps loading on a blank screen. I am not sure if the app is doing what it is supposed to when it's not even going past the blank screen. Also, my website is slower than usual today.
I'm sorry to hear about your experience! I've checked your dashboard and it looks to be working great from my end. I've also checked our logs and we have been optimizing this ...
This app slowed my store loading down You have changed my shop source code which is not allowed by shopify. Even after deleting your app your script remained in my theme code which I had to remove. What a crappy app. Buyer beware.
Hi there, we provide a 'Remove Theme Changes' button on the top left of Hyperspeed to remove all of our changes! Please use this before uninstallation to restore your store ...
I came to them with a problem with the Cumulative Layout Shift and left them with a problem with the speed optimization. My website speed is now 50 on mobile and 58 on desktop. When I came to them my website speed was 94 on mobile and 99 on desktop. I was lucky that I made a duplicate theme. I do not recommend this company to anyone !!!
Sorry for the confusion! To clarify, the PageSpeed score was so high because someone had added code to trick PageSpeed into reporting that the site is faster than it is. The ...
Not a good app. This app never improved my page speed. I am getting the same score before and after installing this app.
DO NOT USE THIS APP. I installed this app on my site, checked my speed scores. It helped a little bit but THANK GOD this morning I received a call from a potential customer saying my "Buy it Now" button was broke. Luckily I have a really good developer that installed a premium theme and fixed it. It was traced back to this app. I'm spending $500 a day in ads and luckily I uninstalled this app ...
Sorry to hear about your experience! The Remove Theme Changes button should have removed all of our code from your store. We work to make the app as safe as possible while ...
It wreaked havoc in our store. The "optimization" process reset the images so we lost a third of our products in the Google Shopping feed which ended up causing problems with all our Ad campaigns. Of course, they are blaming Shopify for this issue but coincidentally, it only happened after installing this app. If that wasn't enough, while the app was installed, several customers complained that ...
To clarify this issue, Shopify's Google Shopping feed app updated automatically when the store's images were compressed. That sync exposed a pre-existing error that ...
Via Googles PageSpeed Insightes, my page score started off at 27. This is low. This is why I was looking for something to help speed up my page. The first time I ran it my score dropped to 23. I ran it again thinking I did something wrong. When I retested my score dropped to 17. I'm not sure how it can do the opposite of what it was supposed to do.
Sorry to hear about that! Hyperspeed focuses on improving your site's actual speed instead of the PageSpeed score. The score is more of a checklist for developers to consider ...
I would give 0 stars if I could. This app quite literally broke my website. Customers on my store wouldn't be able to check-out which really affected my sales.
We are lucky we caught onto it quickly, because if we didn't that's thousands of dollars down the drain because of a poorly built application.
Would give 0 stars if I could. I'm extremely lucky I take daily backups, if I didn't I would ...
Hey there, thanks for your feedback! I'm so sorry you had this experience.
We've looked into it and our server was backed up on launch day which caused the revert changes ...
I strongly do not recommend this app. All the images from the product collection disappeared and when I uninstalled their code, not a single image came back...
Sorry to hear about the experience you've had! We've investigated and it looks like Hyperspeed was uninstalled during the code removal process. After clicking Remove Theme ...