iAdvize: AI Shopping Assistant
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The AI Shopping Assistant that helps brands turn more shoppers into customers.
iAdvize's AI Shopping Assistant engages shoppers using sales-first AI that delivers real-time guidance, personalized product recommendations, and proactive answers to critical shopper questions. Unlike chatbots that were made for support, our AI Shopping Assistant is built to sell. It removes common buying blockers and guides every shopper to checkout with confidence.
- Engagement Widgets: Storefront elements designed to initiate shopper engagement.
- Shopping Panel: Where guided, high-converting actions are taken by your shoppers
- AI Designer: Build an AI Shopping Assistant that looks and feels like your brand
- Campaign Manager: Put your AI Shopping Assistant where it matters most.
- Shopper Insights: Your brand's performance dashboard for tracking AI impact.
Languages
English, French, Spanish, German, Italian, Korean, Portuguese (Portugal), Dutch, Japanese, Romanian, and Swedish
Works with
- Checkout
- Shopify Admin
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Free trial
Free
Features
- • 30 days free trial
- • Up to 3,000 conversations
- • AI shopping assistant
- • Self-service onboarding
Essentials
$290 / month
Features
- • Up to 500 conversations per month
- • Up to 1,000 SKUs
- • AI shopping assistant
- • Standard engagement formats
- • Chat support only
- *Annual pricing: -25% vs. monthly
30-day free trial
Starter
$520 / month
Features
- • Up to 1,000 conversations per month
- • Up to 10,000 SKUs
- • AI shopping assistant
- • Standard engagement formats
- • Chat support only
- *Annual pricing: -25% vs. monthly
30-day free trial
Growth
$1,330 / month
Features
- • Up to 3,000 conversations per month
- • Up to 50,000 SKUs
- • AI shopping assistant
- • Onboarding with CS
- • Omnichannel support
- *Annual pricing: -25% vs. monthly
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (19)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We are very pleased with the results observed during this initial test period. Following the encouraging results, we have recently signed a contract with iAdvize.
What stood out most was the coverage outside business hours. With 78% of the total conversations taking place outside our opening hours, iAdvize filled the gap of being an assistant to those customers who visited our website during weekend.
We also achieved a response rate of 95.7%. This reflects how well the solution was able to leverage our product content to engage visitors effectively.
From a conversion standpoint, we had a positive +4,33% post-conversation conversion rate which is very encouraging for us.
There was also a +14% increase in our AOV during this period.
Overall, iAdvize has proven to be a strong solution for our business, particularly for after-hours customer support and conversion optimisation. We look forward to building on this partnership over the long term.
iAdvize has allowed me to deload my customer service team with the majority of website conversations with customers. Monitoring the conversations, iAdvize does an amazing job answering technical and detailed questions that our customers ask and has a very strong conversion rate which makes the service fee a drop in the bucket.
Implementing the iAdvize AI Shopping Assistant ahead of Q4 2023 was a seamless experience, thanks to an incredibly supportive team and an easy-to-navigate platform. Throughout the year, ongoing optimizations and new feature rollouts enhanced bot performance, leading to a successful peak season in Q4 2024. Conversation starters helped boost engagement and conversion, while the reporting tools provided valuable insights. The iAdvize team stands out for their personalized approach, taking the time to understand Livie & Luca and proactively developing solutions to support our customers. We're excited to keep evolving with them and continuing to enhance the shopping experience!
Support
App support provided by iAdvize.
Resources
Launched
March 18, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, store analytics, Online Store
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View customers
Browsing behavior
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View products
Products, collections
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Edit store analytics
Web pixels
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View Online Store
Online Store pages
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View other data
Locales
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