ID.me Community Verification

Doesn't work! We were excited about using the app as we are military however the app was installed correctly and still doesn't work

ID.me has been great! We love having a streamlined way to offer an official military discount. We received inquiries prior to ID.me and weren't sure how to proof them or what discount to give. Now we have a system that runs in the background with no additional work required on our end. Our only issue is the discounts come through as a code and our website can only accept one code per order by default, so we sometimes receive long complaints about this. It would be nice to have a gift card option available that could be used in addition to discount codes on our site.

ID.Me made it simple for us to give back to those in the community who deserve a thank you. We didn't want to collect any private information ourselves nor had the desire to build a solution from scratch. This plug and play system works well but it is only for the US and some groups in Canada.

Used this App for over a year, and was very impressed with its performance. However, the app stopped working about 5 months ago (unable to access the dashboard to make modifications or change settings). Have email ID.me support over 6 times without a reply. We've since made a move to a different app out of desperation of poor customer service.

I've been following up but still no reply from your team, I may turn to sheerid, they do a great job on this