Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and reliable performance in allowing customers to upload images and text for personalized products. Unique features such as image size restrictions and cropping are highlighted. Merchants commend the fast upload speed and image quality. The customer support team is praised for their quick responses and assistance with setup, troubleshooting, and customization.

October 19, 2022

Great support team, they listen to your requests and respond quickly. Good app and very customisable.

Lumino Co
United Kingdom
2 days using the app
SAAS GROVE COM LTD replied October 24, 2022

Thank you for your feedback. We are doing our best to make sure every customer gets what he/she wants.

April 30, 2021

This APP is amazing. Great and minimal Design, easy to use, easy setup, perfect and quick support! I really like it. Thanks to Yongyi from Little Besides Me Team for the individual help.

Leuchtbild
Germany
2 days using the app
January 25, 2023

The app doesn't have thousands features but that's also where the power lies I believe. It does one job which is uploading images and it does it well. It's also very simply to setup and use. My template wasn't nicely with one of the included features (which is pretty normal). To fix it, I needed to get some support. Their response was basically instant and the problem was resolved within a day. Absolutely amazing. Thank you so much! Highly recommended to try out.

Muse Blocks
Germany
2 days using the app
June 18, 2021

I am using it but not satisfied at all. Looking for a less buggy alternative. Issues: Can't talk to developer, I can't tell him/her what is wrong, the upload button appears twice along side the options, but I need only one button. The checkmarks do not work, and the Swatches do not work. What am I paying for?

Lidia's Dolls
United States
About 2 months using the app
SAAS GROVE COM LTD replied June 18, 2021

Hi,

I am so sorry to hear about your experience. I have never received your email about any issues until you have uninstalled. and I would more than love to help you out with the issues.

1. The reason why there are two buttons appearing is due to theme related issues, not particularly with the app.

2. We are not sure what is going on, but it seems like this is a theme related issue too. Somehow everything was displaying twice. Same with other apps. We can help you look into it if you need to

As for refunds yes we will provide you with refunds.

If you are interested, I would love to have you reinstall the app and I can help you out with it!

Yongyi

March 17, 2021

The app is perfect for my needs, simple and lightweight.
The support is also amazing, would highly recommend for any website that wants simple upload interface.

Glamour Memory
United States
1 day using the app
September 16, 2020

The best App here in Shopify App Store for personalized Pictures. The App Support is outstanding, ive never saw this before. I absolutly recommend this app!

malennachzahlenerwachsene
Germany
1 day using the app
April 13, 2022

Great app, the best for this purpose that I know of. The customer service is there 24/7 to help solve any issues. 10/10

skintior
Portugal
1 day using the app
Edited July 2, 2021

I had an issue with the app and the problem was taken care of very quickly by their support. Great app for personalizing.

MarbleBoxx
United States
About 2 hours using the app
June 3, 2020

Doesn't even work. I slide the enabled option and it never appears on my products. I've been trying to get it to work for more than 20 minutes

Beaux Frames
United States
About 1 hour using the app
SAAS GROVE COM LTD replied June 3, 2020

Hi,

I am sorry that you had trouble and spent more than 20 minutes displaying the upload button. The app was not working because you have a special theme. The app displays on top of "add to cart" button and your installed theme has "add to cart" input instead of a button.

I would greatly appreciate it if we can discuss over this over an email and I can make the adjusted changes to help you make the app display properly

I am just one message away to help you out :)

October 20, 2020

This app doesn't work at all. I wonder who these reviewers are, I was so willing to use and pay for subscriptions fee if only this works.

Fortressoftheart
United States
18 minutes using the app
SAAS GROVE COM LTD replied October 20, 2020

Hi,

Thank you for letting me know that it is not working.

I have checked your setting. It was set to display only if product title contains BOTH "oil painting" and "stixy".

The product title only has "oil painting" not "stixy". This is the reason why it didn't work.

I hope you can reconsider and install the app to try it again :)

Thank you very much,
Yongyi