Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic image optimization and alt-text addition features, which enhance SEO and save time. They commend its user-friendly interface and its effectiveness in reducing website loading speed. The customer support is praised for quick and helpful responses. Merchants find it cost-effective and appreciate its automatic operation on new images. Some report improved Google Page Speed scores. The app is noted for handling large image volumes, improving site speed and performance without sacrificing image quality.

November 23, 2020

I really like, but only 50 images for free ? For small SMEs or beginners we could expect more ... about 100 images for free.

RANGEMENT OPTIMAL
United Kingdom
4 months using the app
LoyaltyHarbour replied November 23, 2020

Thank you for your review! So glad you liked it! Feel free to reach out if you have any other suggestions or you have any questions about our app.
Alex

February 23, 2018

Nice! Just so easy, install & it just does its magic in the time it takes to make a coffee! Get this!

My Bad Ass Shop
United Kingdom
4 days using the app
March 4, 2023

Love this app, it really helped to reduce website loading speed. Not to mention their customer support is incredible- Vitalii recommended additional steps to add responsive images to our site, making it even faster. Couldn't recommend this more

Neen
United States
4 days using the app
LoyaltyHarbour replied March 5, 2023

Thank you so much for sharing your positive experience with our app and customer support! We're delighted to hear that we were able to assist you in reducing your website's loading speed and provide you with valuable recommendations. We are committed to delivering exceptional customer service and are glad we met your expectations. Thank you for recommending our app!

Edited April 20, 2023

Although this app is great, there is room for improvement that could take it to the next level. It would be even more amazing if there were a two-way sync tool available.

Jefferson Palm
Australia
4 months using the app
LoyaltyHarbour replied April 20, 2023

Hi Emma,

Thank you for taking the time to leave us a review, and we are thrilled to hear that you find our app great! We appreciate your feedback and understand that you would like to see some improvements in our app.

At present, our app can automatically optimize product, collection, asset, and blog post featured images, but we are unable to optimize some other images due to limitations imposed by Shopify. However, we have a highly experienced team that is always ready to help you with any issues or questions you may have, even if they are outside the scope of our app. So, please do not hesitate to reach out to us for support.

We are located in Sydney, Australia, and it is always a pleasure to see great stores from our home country. We wish you every success in your business, and we are committed to providing you with the best possible support.

Once again, thank you for your support and your feedback. If you have any further questions or concerns, please feel free to contact us anytime!

July 26, 2016

Very small price for a site-wide image optimization service that does it all in a click. Very nice :D

Civilstock
Australia
4 days using the app
July 6, 2017

Great app,effective and cheap to use.Easy to install.Recommended.

Mysafedoorbell
Norway
3 months using the app
Edited October 24, 2022

Support at LoyaltyHarbour Image Optimizer is phenomenal! They are responsive and flexible in their solutions. We ran the app agains 15,000 images and saved 4GB space. The interface is easy to use and the app does all the hard work. 5 stars.

TOYCYCLE
United States
4 days using the app
LoyaltyHarbour replied October 24, 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

October 3, 2016

Didn't moved an inch. Disappointed.

Www Asdmbeverlyhills Com
United States
4 months using the app
LoyaltyHarbour replied May 8, 2019

Hi Asdmbeverlyhills!

Thank you for your feedback and for being our loyal customer since October 2016.

We now have the ability to respond to App reviews so we wanted to take this chance to reach out! Our customer representative contacted you several times in 2016 to ask you to provide more information but didn’t get any response:(

Our app is still installed on your Shopify store. Please feel free to get in touch with us directly with any concerns. We can clear up any questions you may have about our app!

We appreciate your feedback and would be happy to help you out if you still experiencing problems!

- Steve

September 15, 2017

It seemed to work well. It was very automated, easy to use, to bulk optimise all my images.

The Chocolate Box Australia
Australia
3 days using the app
July 17, 2016

Great App,The app does exactly what it says it does.
Keep up the good work.

Simply Trendyy Ny
United States
3 months using the app