Reviews (761)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting website speed and efficiency through effective image optimization and SEO-friendly alt-texts. They report notable improvements in Google PageSpeed scores due to its automatic and bulk image processing capabilities. The app is also appreciated for its easy installation and ability to compress images without losing quality. Additionally, the responsive and helpful customer support is frequently commended for providing personalized assistance.

January 17, 2022

The app was not helpful at all. It pretty much messed up my images and I had to remove the app and reload all of my images. Then I was being for a few months after I uninstalled it. I had screenshots from Shopify that clearly stated that I had uninstalled but the developer kept arguing with me. I finally got reimbused but it was an ordeal.

Fine Art by Ane
United States
2 months using the app
Image Optimizer replied January 17, 2022

Hi Ane!

Thank you for taking the time to provide us with your feedback. We're really sorry that you didn't enjoy using our app!

1. Lossy/Lossless compression + Backup/Restore

If you are not happy with Lossy image optimization we usually recommend changing the default compression method to Lossless and reoptimizing all images. Images will not lose any quality, they will be 100% the same as the original.

In addition, since images are one of the most important assets of your store, our application backups original images before making any changes. You could have easily restored the whole set of images with a press of a button.

2. Billing

Official Shopify logs and our internal logs show that you were charged correctly. However, we completely understand your frustration and offered our help. We have a reputation for responsiveness and our desire to help, even if the problem lies somewhere else.

If there are any other questions we can help out with, feel free to get in touch with us!

Thanks again for your feedback! And have a wonderful day!

June 24, 2018

AMAZING! so fast and can't tell the difference between the original and optimised
images, but will make all the difference to loading speeds. Thank you for keeping this free too!

Sweet Victory Products
United Kingdom
2 days using the app
October 13, 2018

This app does what it should.. It saves bandwidth and increases page load speed. If you optimize your images before upload though, you can easily do everything this app does for free. However, I will keep it installed because the price is right. I wish it had functions to add/remove watermarks, or to resize/crop/etc each photo.

Rocky Trade Network
United States
About 2 months using the app
October 20, 2017

Seriously awesome app, works great and support is the best of all the apps we've ever used!

Rockatoll
Hong Kong SAR
2 days using the app
June 12, 2020

Great app that is very easy to use, and has all the features we need. And swift support from customer service and ability to restore data when I had made a mistake.

int-oenling.com
Denmark
2 days using the app
Image Optimizer replied June 12, 2020

Thank you so much for the wonderful review! Please don't hesitate to contact us if you have any questions about our app!

December 22, 2016

Fast & Effective! Was Worth Every Penny!

24seventrends
Canada
1 day using the app
March 1, 2018

Super convenient and it updates by itself!

Textbook Valet
United States
1 day using the app
May 23, 2023

Absolute perfection it worked pretty well but too limited for the free plan i wish i could have free plan and optimize other images but still very good!

CartEx
Australia
28 days using the app
September 6, 2021

Funciona muy bien. Permite probarla gratis y te da ejemplos de la calidad resultante. https://mueblespaty.com

Muebleria Paty
Mexico
1 day using the app
Image Optimizer replied September 7, 2021

Muchísimas gracias!

November 29, 2017

very good app recommend to everyone with big stores like mine. I have 2540 pictures and did the job perfectly. You can check
https://frenchieparadise.com

Solvere
Spain
About 24 hours using the app