Reviews (778)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective image optimization, which boosts website loading speeds and improves SEO rankings. It features automatic image compression and alt-text addition, saving time and maintaining high image quality. The customer support is also praised for its responsiveness and helpfulness, including manual optimizations.
Refine
-
By rating
Although this app is great, there is room for improvement that could take it to the next level. It would be even more amazing if there were a two-way sync tool available.
Hi Emma,
Thank you for taking the time to leave us a review, and we are thrilled to hear that you find our app great! We appreciate your feedback and understand that you would like to see some improvements in our app.
At present, our app can automatically optimize product, collection, asset, and blog post featured images, but we are unable to optimize some other images due to limitations imposed by Shopify. However, we have a highly experienced team that is always ready to help you with any issues or questions you may have, even if they are outside the scope of our app. So, please do not hesitate to reach out to us for support.
We are located in Sydney, Australia, and it is always a pleasure to see great stores from our home country. We wish you every success in your business, and we are committed to providing you with the best possible support.
Once again, thank you for your support and your feedback. If you have any further questions or concerns, please feel free to contact us anytime!
Support at LoyaltyHarbour Image Optimizer is phenomenal! They are responsive and flexible in their solutions. We ran the app agains 15,000 images and saved 4GB space. The interface is easy to use and the app does all the hard work. 5 stars.
Thank you so much! Please don't hesitate to contact us if you have questions about our app!
Didn't moved an inch. Disappointed.
Hi Asdmbeverlyhills!
Thank you for your feedback and for being our loyal customer since October 2016.
We now have the ability to respond to App reviews so we wanted to take this chance to reach out! Our customer representative contacted you several times in 2016 to ask you to provide more information but didn’t get any response:(
Our app is still installed on your Shopify store. Please feel free to get in touch with us directly with any concerns. We can clear up any questions you may have about our app!
We appreciate your feedback and would be happy to help you out if you still experiencing problems!
- Steve
It seemed to work well. It was very automated, easy to use, to bulk optimise all my images.
Great App,The app does exactly what it says it does.
Keep up the good work.
love it great spp gets the job done:) thank u very much for compressing all my ohotos abd maKING MY PAGE RUN
so far so good thanks i like it
it's not compressing the gallery or in the pages images
and it's not showing which image is compressed
Hi Asher!
Thanks for your feedback. We now have the ability to respond to App reviews so we wanted to clarify this case from April 2017. Our customer representative reached out to you at that time to help clear up your questions.
Our app can automatically compress Product, Collection, Asset, and Blog Post Featured images. Unfortunately, Shopify doesn’t allow access to the images stored in the Shopify Files section. This means that we can’t optimize them automatically, and you should compress them manually before uploading to Shopify. We created a special tool for this task - “Manual File Uploader”. It is an easy-to-use tool which allows compressing your banners in our app with the same image compression algorithms.
Our app also provides detailed optimization history and can be easily accessed through our dashboard: App - Dashboard - Optimization history.
If there are any other questions we can help out with, feel free to get in touch with us!
Thanks again for your feedback! - Vitalii
Helps to load my site quicker. Useful and simple. I have it automatically optimize my images so there isn’t any hassle.
I did not find it to be worth the cost.