Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic image optimization and alt-text addition features, which enhance SEO and save time. They commend its user-friendly interface and its effectiveness in reducing website loading speed. The customer support is praised for quick and helpful responses. Merchants find it cost-effective and appreciate its automatic operation on new images. Some report improved Google Page Speed scores. The app is noted for handling large image volumes, improving site speed and performance without sacrificing image quality.

Edited September 25, 2018

love it great spp gets the job done:) thank u very much for compressing all my ohotos abd maKING MY PAGE RUN

DESIGN THE BODY FITNESS
United States
3 days using the app
April 13, 2017

it's not compressing the gallery or in the pages images
and it's not showing which image is compressed

Jungle Backyard
Israel
3 months using the app
LoyaltyHarbour replied May 7, 2019

Hi Asher!

Thanks for your feedback. We now have the ability to respond to App reviews so we wanted to clarify this case from April 2017. Our customer representative reached out to you at that time to help clear up your questions.

Our app can automatically compress Product, Collection, Asset, and Blog Post Featured images. Unfortunately, Shopify doesn’t allow access to the images stored in the Shopify Files section. This means that we can’t optimize them automatically, and you should compress them manually before uploading to Shopify. We created a special tool for this task - “Manual File Uploader”. It is an easy-to-use tool which allows compressing your banners in our app with the same image compression algorithms.

Our app also provides detailed optimization history and can be easily accessed through our dashboard: App - Dashboard - Optimization history.

If there are any other questions we can help out with, feel free to get in touch with us!

Thanks again for your feedback! - Vitalii

December 10, 2017

so far so good thanks i like it

Camp N World
United States
3 months using the app
December 23, 2018

Helps to load my site quicker. Useful and simple. I have it automatically optimize my images so there isn’t any hassle.

JelliBeanJar
United States
2 months using the app
July 8, 2017

I did not find it to be worth the cost.

Wet Shaving Products
United States
3 months using the app
February 28, 2019

Best image optimizer app on appstore. We have tried a few!
Incredible support!
This is a must app for every store.

Savvy Sugaring
Sweden
3 days using the app
January 17, 2022

The app was not helpful at all. It pretty much messed up my images and I had to remove the app and reload all of my images. Then I was being for a few months after I uninstalled it. I had screenshots from Shopify that clearly stated that I had uninstalled but the developer kept arguing with me. I finally got reimbused but it was an ordeal.

Fine Art by Ane
United States
2 months using the app
LoyaltyHarbour replied January 17, 2022

Hi Ane!

Thank you for taking the time to provide us with your feedback. We're really sorry that you didn't enjoy using our app!

1. Lossy/Lossless compression + Backup/Restore

If you are not happy with Lossy image optimization we usually recommend changing the default compression method to Lossless and reoptimizing all images. Images will not lose any quality, they will be 100% the same as the original.

In addition, since images are one of the most important assets of your store, our application backups original images before making any changes. You could have easily restored the whole set of images with a press of a button.

2. Billing

Official Shopify logs and our internal logs show that you were charged correctly. However, we completely understand your frustration and offered our help. We have a reputation for responsiveness and our desire to help, even if the problem lies somewhere else.

If there are any other questions we can help out with, feel free to get in touch with us!

Thanks again for your feedback! And have a wonderful day!

August 6, 2017

I hope this helps bump up my school supply store on googles algorithm. - Nneka CEO of @InnovativeSupplies

Innovative Supplies
United States
About 2 months using the app
August 29, 2016

So easy! Great solution to optimize your images with a click of a button. Thanks!

Artsy Voiceprint
United States
2 days using the app
June 24, 2018

AMAZING! so fast and can't tell the difference between the original and optimised
images, but will make all the difference to loading speeds. Thank you for keeping this free too!

Sweet Victory Products
United Kingdom
2 days using the app