Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic image optimization and alt-text addition features, which enhance SEO and save time. They commend its user-friendly interface and its effectiveness in reducing website loading speed. The customer support is praised for quick and helpful responses. Merchants find it cost-effective and appreciate its automatic operation on new images. Some report improved Google Page Speed scores. The app is noted for handling large image volumes, improving site speed and performance without sacrificing image quality.

January 29, 2017

The best $36 I ever spent. My website was full of un-optimized images that were dragging the load time down and hurting my google rating, not to mention the bounce rates I had from impatient customers! Optimizer fixed my entire website in just a couple hours and my site now loads instantly. Thanks!!

Coucou Boston
United States
About 22 hours using the app
December 23, 2016

I have around 2,500 images on my site. Navigation is running much quicker than before and I've saved over 40mb with optimisation. Recommend for anyone with a large volume of images. Thanks guys!!
www.1to1music.co.uk

1 To 1 Music
United Kingdom
About 21 hours using the app
Edited October 9, 2017

Update 10/09/17: Updating my review from one star to four. Developer emailed after I posted my review and said my support request went into his spam folder and he didn't see it, explaining why he never responded. Offered to re-optimize the original images free of charge. I appreciate his effort to make things right.
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App worked fine, until I was having an issue with a few images and used the restore function to see if that made a difference. Turned out that after restoring all of my images and figuring out that wasn't the problem, there was no way to re-optimize those pics. I sent a support request asking if there was a way to do this, and no response after a week. They did, however, manage to send a request for a review during this time. I deleted this app and installed a different (and free) app that does the same thing but that allows you to optimize and restore the same pictures as many times as you want without issue.

Poocheo
United States
20 days using the app
July 6, 2017

Fast! I wish i would have done this months ago!

The Boho Hippie
United States
About 19 hours using the app
October 24, 2016

I was skeptic but I tried it and my images was optimized and now my website loads much faster

Starke Florida
United States
About 18 hours using the app
October 26, 2017

This application removed all of our images from Shopify store from all of the variations. If you want to spend time on re uploading your images back to Shopify then this is perfect application for you.

Would NOT recommend it!

Degree Seven
United States
21 days using the app
LoyaltyHarbour replied May 7, 2019

Hi David!

We now have the ability to respond to App reviews, so we wanted to clarify this case from October 2017.

We are sorry to hear you had these troubles! However, we do not agree with this allegation and we are certain that our application did not remove your images. We take this type of feedback very seriously. Our engineers thoroughly analyzed our system and the logs for your account and couldn’t find any problems on our end.

We completely understand your frustration and offered our help to identify the actual cause of the problem. We have a reputation for responsiveness and our desire to help, even if the problem lies somewhere else. If you had accepted our offer to help, we could have contacted the Shopify Tier 2 Support and asked them to check the Shopify logs for your store. This could have helped to determine the actual problem.

Since images are one of the most important assets of your store, our application backups original images before making any changes. You could have easily restored the whole set of images with a press of a button.

We are sorry that you didn’t give us the opportunity to help you identify the actual cause of the problem. We encourage our customers to get in touch with us directly if they have any questions or problems.

- Steve

April 19, 2017

Looks great! I had a lot of images (over 2500) so it took a long time to optimize all of them but they look great and the site loads SO much faster on mobile. Thank you!

Zinnia Folk Arts 2
United States
About 14 hours using the app
September 6, 2018

It is pretty cool app but hope they have one time use payment method instead of $5 per month because I rarely update images. on my website..

www.hookskorea.com
South Korea
17 days using the app
December 28, 2016

My images are not larger in size, but they are clearer and more defined.

Barbies Garden Supply
United States
14 days using the app
May 11, 2017

Print Tri-Spinner 100% brand new and high quality.
Injection Molded ABS Plastic Frame
Exquisite design, safe and quiet.
Light, Waterproof, High Quality.
www.Spinners.toys

Wansishoes
United States
About 13 hours using the app