Reviews (125)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, ideal for both small and large businesses. It simplifies managing affiliate programs and offers robust features and detailed reporting to optimize marketing strategies. The onboarding process is effective, and customer service is responsive and helpful, enhancing affiliate program management.

September 20, 2024

Easy integration and setup, and streamlined onboarding experience. We've had a very seamless experience with Impact so far. The app has made integration very easy and saves us a lot of time, which is always great for a business!

Eucalypso Home
United States
2 days using the app
impact.com replied September 23, 2024

Thank you, Eucalypso home! We're so excited to have you on board.

October 3, 2024

Best affiliate platform in the world.

Sun Home Saunas
United States
21 days using the app
impact.com replied October 7, 2024

Thank you, Sun Home Saunas team!

December 30, 2024

i like very much it is help me

Glamour gadget04
United States
8 minutes using the app
September 18, 2024

Great platform to use. There are plenty of reports to use and the interface is easy to navigate.

Lola Blankets
United States
10 days using the app
impact.com replied September 20, 2024

Thanks for the review, Lola Blankets! Happy to hear that you find the platform easy to use.

April 26, 2024

I reviewed quite a few affiliate platforms before settling on Impact, and it quickly became chaos from the start.

First the sales rep I spoke with promised me the world only to not deliver on most of what was promised when we finally signed on. From there, my first year with Impact was riddled with problems, all of which were easily surmountable except for the fact that I couldn't get any ...

EquipmentShare Parts Store
United States
6 months using the app
September 5, 2024

Seamless onboarding, user-friendly interface, and exceptional customer support. 5 stars for Impact.com!

Upway United States
United States
15 days using the app
impact.com replied September 9, 2024

Appreciate the review, Upway team! We're so excited to see you continue to grow with us.

May 24, 2024

Where do we start? At $500/month, we were disappointed that they seem to enable fraudulent orders and payouts. They allowed an affiliate to get $5980 on fraudulent orders, not one of them was a valid order and the order was placed in a foreign currency. They blamed it on our system (which we do not believe since they did our onboarding).

The lack of customer service was surprising, considering ...

Savor Beauty
United States
7 days using the app
impact.com replied June 5, 2024

Hi Savor Beauty, thanks for your feedback. We appreciate your partnership over the past four years and want to ensure that this is fully resolved. Our records show that when ...

March 15, 2024

I was not going to write this review however it seems to be the only way that I can get your attention. I requested this account be closed on February 1st 2024. You guys refuse to close the account, and you are still trying to charge my account (March 15th) for the second time. I demand that this account be closed TODAY! I will be awaiting your response (yet again).

Merci Di Vita
United States
About 2 months using the app
October 3, 2024

Solid affiliate platform

Splendid Spoon
United States
About 6 hours using the app
impact.com replied October 7, 2024

Thanks for the positive feedback, Splendid Spoon!

June 16, 2024

begin to try

Happy & Polly
Hong Kong SAR
4 days using the app