Reviews (102)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies managing affiliate programs. They value the efficient onboarding, extensive educational resources, and responsive customer support. Features like robust affiliate management, including tracking and payment systems, are also highlighted. Merchants credit the app with boosting their business growth through increased traffic and sales.

September 18, 2024

Great platform to use. There are plenty of reports to use and the interface is easy to navigate.

Lola Blankets
United States
3 months using the app
impact.com replied September 20, 2024

Thanks for the review, Lola Blankets! Happy to hear that you find the platform easy to use.

June 16, 2024

begin to try

Happy & Polly
Hong Kong SAR
4 days using the app
October 6, 2022

Installation of the plugin was quite tough but the support from the IMPACT team was amazing. Thank you for being patient and also responsive.

ZOZOFIT | A New Measure of Fit
United States
About 2 years using the app
impact.com replied October 11, 2022

Thanks so much for your feedback! We're always here to help should you need any additional support.

May 12, 2022

Great partner for affiliate marketing. Wish they would improve their invoicing process! Big headache for accounting teams and managing P&L

Enro
United States
Almost 2 years using the app
May 11, 2022

Great affiliate platform, would love to be able to create discounts and send product within Impact for a more seamless experience.

Liquid I.V.
United States
About 1 year using the app
July 21, 2022

Fred did a great job helping me get the store set up. Once set up, Fred guided me through the process and did a great job pointing out the features. Great job, Fred, and thank you.

Environ Coffee
United States
3 months using the app
impact.com replied July 22, 2022

Hi there, thank you for your review! We're so glad you were able to get your store set up easily and hope you enjoy the many features the platform has to offer. Thanks again!

-Jill, Marketing Programs Manager, impact.com

September 30, 2021

The Customer Onboarding Team assisted us greatly in using this app. Thank you! It truly helped us engage and optimise partnerships.

Duca del Cosma Global
Netherlands
3 months using the app
Edited September 16, 2022

We haven't used the app in full yet so reserving one star to circle back on; however, the onboarding process was easy and seamless. Their support team - our contact was Enzo - was very helpful and quick to reply.

The Sill
United States
30 days using the app
impact.com replied September 23, 2022

Thank you for your review! We are grateful for the pleasure of serving you and meeting your needs. In case you need additional assistance, please don't hesitate to reach out to shopify@impact.com

June 18, 2024

EU Sihoo official Shop
Hong Kong SAR
5 days using the app
impact.com replied September 9, 2024

Thanks for the review, Sihoo team! We appreciate your partnership and look forward to seeing you continue to grow with us.