Reviews (196)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features, such as automated commissions, partner payouts, and performance reports, which streamline affiliate marketing and enhance ROI. The setup is quick and user-friendly, with reliable data syncing and accurate order tracking. Additional features like promo code commissioning and partner messaging are also valued. The customer support team is noted for their responsiveness and expertise, improving the user experience.

May 12, 2022

Great partner for affiliate marketing. Wish they would improve their invoicing process! Big headache for accounting teams and managing P&L

Enro
United States
About 1 year using the app
May 11, 2022

Great affiliate platform, would love to be able to create discounts and send product within Impact for a more seamless experience.

Liquid I.V.
United States
About 1 year using the app
September 30, 2021

The Customer Onboarding Team assisted us greatly in using this app. Thank you! It truly helped us engage and optimise partnerships.

Duca del Cosma Global
Netherlands
3 months using the app
May 23, 2025

Our onboarding specialist, Priya Shukla, has been very pleasant and helpful to work with. It's been a pleasure! Only leaving off a star due to ongoing technical issues during set up phase, not Priya's fault.

Tribal® Fashion
Canada
About 1 month using the app
Edited September 16, 2022

We haven't used the app in full yet so reserving one star to circle back on; however, the onboarding process was easy and seamless. Their support team - our contact was Enzo - was very helpful and quick to reply.

The Sill
United States
30 days using the app
impact.com replied September 23, 2022

Thank you for your review! We are grateful for the pleasure of serving you and meeting your needs. In case you need additional assistance, please don't hesitate to reach out to shopify@impact.com

October 6, 2022

Installation of the plugin was quite tough but the support from the IMPACT team was amazing. Thank you for being patient and also responsive.

ZOZOFIT | A New Measure of Fit
United States
About 1 month using the app
impact.com replied October 11, 2022

Thanks so much for your feedback! We're always here to help should you need any additional support.

September 18, 2024

Great platform to use. There are plenty of reports to use and the interface is easy to navigate.

Lola Blankets
United States
10 days using the app
impact.com replied September 20, 2024

Thanks for the review, Lola Blankets! Happy to hear that you find the platform easy to use.

June 16, 2024

begin to try

Happy & Polly
Hong Kong SAR
4 days using the app
December 30, 2024

i like very much it is help me

Glamour gadget04
United States
8 minutes using the app
June 18, 2024

EU Sihoo official Shop
Hong Kong SAR
5 days using the app
impact.com replied September 9, 2024

Thanks for the review, Sihoo team! We appreciate your partnership and look forward to seeing you continue to grow with us.