Reviews (102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies managing affiliate programs. They value the efficient onboarding, extensive educational resources, and responsive customer support. Features like robust affiliate management, including tracking and payment systems, are also highlighted. Merchants credit the app with boosting their business growth through increased traffic and sales.
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Easy to implement and really user friendly to navigate in platform.
Thank you, Serenity Kids team! Happy to hear that you're finding our platform easy to use.
Impact.com provided us with outstanding service. The onboarding process was easy and the representative is extremely responsive and helpful
Thank you, Seville Classics team! Excited to have you onboard.
Easy installation and awesome onboarding assistance!
Every Impact team member I have worked with thus far has been so lovely and quick to help. Creating account set up was fairly easy, but I sought out support to make sure I had completed the steps correctly. Janine Tuntuwa was and continues to be so kind, patient, and helpful to make sure I am set up for success on Impact. I am so thankful for her help!
Thank you for your kind words about our team, Buddle Skincare! Excited to have you onboard with us. We think that Janine is amazing too :)
Very excited to start with impact.com. The platform sees easy to use and they have a lot of great publishers and influencers in there to work with that we are excited about.
Thank you, Jacaranda Living team! Great to hear that you're excited about the publishers and influencers in our marketplace. Looking forward to watching you scale your program with us!
We shifted from Partnerize to Impact and have never looked back. The direct integration means we no longer have to manually pass back transaction approvals, the platform is user-friendly and our account has great support.
Thanks so much, The Honest Kitchen! We're so happy that you're loving our Shopify integration and feel supported by our team.
Setup was quite easy and fast. Till now everything works perfect
Thank you for the positive feedback! Excited to have you onboard with us.
Just getting started on Impact.com but the platform is very easy to use and the set up process has been very simple. I believe we will be able to achieve a lot of success utilizing this application.
Thank you, GOLO team! Can't wait to see you scale your partner program with us.
Overpriced. They lock you into 12 month contracts. Low quality affiliates in their marketplace. We started getting fraudulent orders for the first time in 6 years after signing up. I think if you're a large brand simply looking for a way to manage your existing affiliate payments, this would be adequate software, but you could certainly find a cheaper alternative on the Shopify app store if that's all you wanted. If you're looking to drive actual revenue from their affiliate partners, look elsewhere. So far this has been a huge loss of ROI for us. Wish we could cancel but they won't let us. We are not at all happy and they are forcing us to pay for this for another 9 months. Clearly a company that cares more about it's own bottom line than any customer satisfaction. Find an alternative.
Hi Otiem Team! Thank you for flagging this to us. Our team reached out to you directly to schedule time to review this feedback. Low quality affiliates and fraudulent orders are not the expected experience on our platform, and we understand why that could cause frustration with the length of your contract. Fraud is something that we take very seriously, and we'd like to review these affiliates and orders in detail with you.
To clarify our contract lengths - impact.com offers a month-to-month option for our Starter Edition, starting at $30/month for Shopify merchants. Our Essential and Pro tiers do come with 12-month contracts, and we do our best to be as transparent as possible about those terms during our sales process.
Impact is really user-friendly, and the help documents they provide are a great resource! I've learned so much about Impact and affiliate marketing in general thanks to these resources.
Their support teams have been great (shout out to Taryn for all the help as we've been onboarding) and have been a huge help in getting us ready to launch.
We're happy to have you onboard, Retrospekt team! Thanks for shouting out Taryn and our Support teams :)
Solid affiliate platform
Thanks for the positive feedback, Splendid Spoon!