Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

March 19, 2024

The app is super easy to use and their support is second to none! I can't fault the support I have received. Vijay and Lasandra have been incredibly helpful!

Cook & Nelson
New Zealand
Over 2 years using the app
In Cart Upsell replied March 21, 2024

Hi Cook & Nelson,

Thank you for the nice review and for recognizing the efforts of Vijay and Lasandra. They are both highly dedicated to the success of our merchants and are very thankful to receive this kind of recognition. We are always here to assist!

April 5, 2024

Super quick response to help with customer support, highly recommend. Thank you!

By the horns
New Zealand
Almost 2 years using the app
In Cart Upsell replied April 8, 2024

Hi By the horns,

Thanks for the positive feedback about or support! We take great pride in offering the best service possible, so this is very gratifying to read. Thanks again!

April 19, 2024

AMAZING service, always happy to help you get whatever you need done. Highly recommend.

Really Rich Shop
United States
Over 1 year using the app
In Cart Upsell replied April 23, 2024

Hi Really Rich Shop,

Thanks for providing us with your feedback! We make sure to provide our customer with the best service and fulfill each of your needs. We are happy to assist you anytime.

March 12, 2024

Very friendly support. My issue was resolved very quickly :)

Signs of Beauty
Austria
Almost 2 years using the app
In Cart Upsell replied March 14, 2024

Hi Signs of Beauty,

Thank you for the kind words! We take great pride in providing an outstanding customer experience and are always thrilled to received feedback that we've hit that mark. We're always here for you!

April 3, 2024

I haven't used this app a whole lot yet, but so far it has done what I needed it to and when I ran into things I didn't understand, they helped me promptly through chat.

Deluvia
United States
About 1 year using the app
In Cart Upsell replied April 5, 2024

Hi Deluvia,

Thank you for taking the time to leave us this review! We're thrilled to have you as a new merchant on our app, and it is very gratifying to hear that you received excellent support from our team. Cheers and happy selling!

March 12, 2024

Lots of options and possibilities. Good customer service too, highly recommended!

Kindershake
Netherlands
10 months using the app
In Cart Upsell replied March 14, 2024

Hi Kindershake,

We're so happy to hear that you're having a great experience with our application! Our development team is constantly working to add impactful features and functionalities, they will be thrilled to read this feedback. Thanks again!

March 20, 2024

Very useful and very easy to configure ! Highly recommend it

OMAJ
France
7 months using the app
In Cart Upsell replied March 22, 2024

Hi Omaj,

Thanks for the kind word! We're thrilled that you had such an easy time with setup, our development team has been working very hard to ensure that the UI is as intuitive as possible. Our team will be very gratified to receive this feedback!

March 22, 2024

Very good support, and the app looks simple and effective.

Ecom Creatives - Sites et Publicités à haut taux de conversion
Hong Kong SAR
5 months using the app
In Cart Upsell replied March 25, 2024

Hi Ecom Creatives,

Thank you for taking the time to leave us this review. We're very glad to hear that the app was easy and useful for you and that you had a great experience with our support team. We're always here to assist!

January 16, 2024

Great app and support! We have seen a significant increase in average spend throughout our store from the upsells!

The Sweet Store
United Kingdom
Over 3 years using the app
In Cart Upsell replied January 18, 2024

Hello The Sweet Store,

We are happy to hear that you are seeing a significant increase in average spend from your use of In Cart Upsell & CrossSell! Thanks for acknowledging our app and our support. We appreciate you and are here if you need us!

The Support Team

March 16, 2024

5 Star for the support and the app, it increased my AOV.

Kaliteas
Germany
29 days using the app
In Cart Upsell replied March 18, 2024

Hi Kaliteas,

Thank you for the 5 star review! We are absolutely thrilled to hear that our app has increased your AOV, this is our core focus. Thank you for also recognizing the hard work and dedication of our support staff, we are always here to assist you with any future needs!