Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

June 3, 2020

I give In Cart Upsell a 5 star because they are a boutique app with extraordinary technology for the fraction of the price as "the other apps." What makes them really stand is their interactive and professional customer service. I recommend them with 5 stars!

Philit River
United States
Over 2 years using the app
In Cart Upsell replied June 4, 2020

Hello friends from Philit River!

WOW!! GREAT REVIEW!! Really happy that our app is helping your store, and thanks for the call-out for our customer support -- we appreciate the kudos! Here's to big success for Philit River online...

-Sean & the In Cart Upsell Support Team

January 15, 2021

I've only had it on my website for a short time. It was very easy to install and customer service was extremely responsive!

Weekend Nails
United States
Over 2 years using the app
In Cart Upsell replied January 18, 2021

Hello to our friends from Weekend Nails

Thank you for leaving this honest review! We really appreciate it! :-) Don't hesitate to reach out to us with any more questions you may have

-Melissa & the In Cart Upsell Support Team

May 30, 2016

App does EXACTLY what we needed, just as described. Easily programmable, BEST support I have ever had with an app, hands down. 10/10 highly recommended!

Paragon Fitness 2
United States
Over 2 years using the app
May 21, 2019

This app really helps our process for add to cart upsells. I hope they offer a post-purchase upsell feature soon.

Precision Metal Art
United States
Over 2 years using the app
March 26, 2021

Very easy to install. Super helpful customer service team and we've already converted sales through the app!

Narrative Lab
Australia
Over 2 years using the app
In Cart Upsell replied March 26, 2021

Hello to our friends from Narrative Lab

We appreciate you leaving this awesome review! We are glad you have already converted sales through the app! We wish you and your store great success :-)

-Melissa & the In Cart Upsell Support Team

August 29, 2020

The developers of this app are so helpful! They went out of their way to identify issues with my theme and made changes to their own product to make it work. I'm so glad that I got to use this app with these wonderful wonderful people. Big shout-out to Jevon for being extra quick in his turn-around time.

Sixth Element
India
Over 2 years using the app
In Cart Upsell replied September 1, 2020

Hello friends from Sixth Element!

Thank you! Thank you! Thank you! for leaving this thoughtful review here. We sincerely appreciate it and thanks as well for the support! We will let Jevon know his assistance was greatly appreciated ;-)

-Melissa & the In Cart Upsell Support Team

June 8, 2021

I used this app to implement an in-cart upsell. The customer service is top notch. Would definitely recommend!

Dr. Noze Best
United States
Over 2 years using the app
In Cart Upsell replied June 9, 2021

Hello to our friends from Dr. Noze Best

Thank you for leaving this great recommendation! We appreciate the kudos! :-)

-Melissa & the In Cart Upsell Support Team

January 3, 2020

Great app, love that it offers customizable triggers for when to show certain offers, also that it allows advanced option for custom CSS so we can match the look of the app with our site. I had a few questions and Benedict answered them asap!

SHEFIT
United States
Over 2 years using the app
In Cart Upsell replied January 6, 2020

Hello friends from SheFit!

So glad that Benedict did a good job for you - our support team rocks! :) And glad the CSS and triggers are a good match for what your store needs. That is always our hope... Here's to Shefit having a BIG 2020!

-Sean & the In Cart Upsell Support Team

June 28, 2021

We have been using Cart Upsell & Cross Sell for nearly a year now. It has given us the ability to surface products that are having deep discount (end-of season products) which helped us clear the inventory quickly. Similarly, it did a good job of presenting attractive products to customers and increase our overall sales. This app is worth the money. Strongly recommend to others.

Swadeshi Boutique
India
Over 2 years using the app
In Cart Upsell replied June 30, 2021

Hello to our friends from Swadeshi Boutique

We are super happy to have such a loyal customer like you! Thank you for giving us the privilege to be your go-to upsell app :-) Thank you for leaving this awesome review! :-)

-Melissa & the In Cart Upsell Support Team

August 31, 2021

The best customer service I have ever received downloading any app! They responded promptly and fixed any concerns i had and gave me solutions i'm so happy i chose to download this app vs any other! I don't usually write reviews but i know how hard it can be to find good apps. I highly recommend this one!

Ultimate Balayage
United Kingdom
Over 2 years using the app
In Cart Upsell replied August 31, 2021

Hello, friends at Ultimate Balayage

Thank you for taking the time out to leave us this amazing review! We are thrilled you had such a great experience with our customer heroes. We really appreciate the high recommendation :-) Happy selling!

-Jevon & The In Cart Upsell Support Team