Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

May 30, 2023

I just had the most amazing experience with the support team. Lasandra from In Cart Upsell is a Rockstar. I was unable to figure out an issue and she went above and beyond to help me, even making videos for me to follow. In a matter of no time I had exactly what I was looking to do, done for me with an explanation. Would definitely recommend this app for it's functionality and the awesome support team!!!

King's Crown Jewel Boutique
United States
3 months using the app
In Cart Upsell replied May 31, 2023

Hello to our friends at King's Crown Jewel Boutique

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 3, 2022

Another excellent and super quick support with special customization on my new theme! Lasandra is doing a great job!!! I will always use this app!

Glamorous car
Poland
3 months using the app
In Cart Upsell replied August 4, 2022

Hello to our friends at Glamorous car

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying In Cart Upsell & Cross-Sell and that Lasandra was able to assist you. We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

July 12, 2022

Amazing app, customer service is very helpful!!
Lasandra helped me a lot, very fast responding and professional!

Top Bear 2
United States
3 months using the app
In Cart Upsell replied July 13, 2022

Hello to our friends at Top Bear 2

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying In Cart Upsell & Cross-Sell and that Lasandra was able to assist you. We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

August 4, 2022

Just launched the app yesterday for a specific use case and wasn't sure how to begin. Lasandra was awesome in helping us get setup and launched. Can't wait to see what else we can do with the app.

The Seasoned Carte
United States
3 months using the app
In Cart Upsell replied August 5, 2022

Hello to our friends at The Seasoned Carte

Thanks for sharing your review with us and the community. We're thrilled to learn that Lasandra was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

June 4, 2016

Couldn't be happier with this app. Has already made us a lot of upsell money and the support is beyond exceptional. One of the best apps on Shopify, by far!

Suzanne Somers
United States
Almost 7 years using the app
November 12, 2022

Lasandra helped me with everything from start to finish, didnt have to do anything myself, just told her what i want and she designed it exactly even custom made to fit my theme. Super great custom service!

Snuttefanten
Sweden
3 months using the app
In Cart Upsell replied November 14, 2022

Hello to our friends at Snuttefanten

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 10, 2023

Not typically a review guy, but the customer service for this app is incredible. I was testing a few upsell apps and I'm sticking with this one because the service is so good. Means a lot to get immediate help : )

Poplight
United States
3 months using the app
In Cart Upsell replied August 14, 2023

Hello there Poplight,

First off, for not being a review guy, we appreciate you taking the time to leave such a great review. It is great to hear that our customer support team could assist you with what you needed. We appreciate that In Cart Upsell & CrossSell can benefit your store needs.

Stephanie & The Customer Support Team

March 17, 2023

Great service, they guided me through the whole process of adding the in-cart upsell. Happy with the app right now aswell.

Facial Forte
Australia
3 months using the app
In Cart Upsell replied March 22, 2023

Hello to our friends at Facial Forte

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

December 13, 2017

Great support, awesome app, does the job!

Beautiliciousdelights
Italy
Over 6 years using the app
September 19, 2022

Been using this app for a 2-3 days now and so far im satisfied. There could be a little more design presets & customization but that can be achieved with CSS. That needs a little knowledge tho. All in all. Great app

livishco
Germany
2 months using the app
In Cart Upsell replied September 21, 2022

Hello to our friends at livishco

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The In Cart Upsell & Cross Sell Support Team