Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

December 13, 2021

I love this app! I have installed this app on 3 different storefronts now; each store had a different custom theme and custom cart and the customer service from In Cart to get all stores up and running has been amazing. All stores are earning increased revenue and increased AOV after installing In Cart. As a developer I found the app really easy to customize. I will recommend this app to all my other store owners.

District Derp®
United States
Almost 2 years using the app
In Cart Upsell replied December 13, 2021

Hello to our friends from District Derp®

Thank you for the amazing review. We're so happy to hear that you are enjoying In Cart Upsell. We at In Cart Upsell truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & The In Cart Upsell Team

June 22, 2021

We use this app daily for all of our upsells and free gifts with purchase. We have seen a massive lift in conversion when using In Cart Upsell.

Skinny Tan (AU)
Australia
Almost 2 years using the app
In Cart Upsell replied June 24, 2021

Hello to our friends from Skinny Tan (AU)

We are happy that you use the app daily! We happy to know that you are seeing great results :-) We wish you and your store great success!

-Melissa & the In Cart Upsell Support Team

Edited July 30, 2021

So far it's great. The customer service has been incredible. Honestly the main reason for my 5 star review. Kevin was able to quickly and expertly customize the style to match our websites theme. He answered all of my questions thoroughly and guided me through setting up my first campaign. I love the simplicity and flexibility of the app. It has only been a few days, but I anticipate this app will be a huge asset to our site.

Juniper Books
United States
Almost 2 years using the app
In Cart Upsell replied August 4, 2021

Hello to our friends from Juniper Books

Thank you for leaving this awesome 5-star review! We are happy that you have received A+ customer service from our agent Rasheem. We'll definitely let him know that you were satisfied with his service! :-)

-Jevon & the In Cart Upsell Support Team

June 5, 2023

Support is really helpful und quick. All request have been solved immediatley. I had some bugs, but they taken care of very quick and professionally.

fejn jewelry
Germany
Almost 2 years using the app
In Cart Upsell replied June 6, 2023

Hello to our friends at fejn jewelry

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 14, 2020

I cannot tell you guys how much extra profit this app has generated for me, this is a must for any e-commerce business,
Costumer support is amazing and outstanding, the app it self is super reliable, super affordable for everything that it does! It’s features are outstanding, I urge you guys to install this app ASAP! Stop looking at other upsell apps! This is it right here!!

Lashzaphire
United States
Almost 2 years using the app
In Cart Upsell replied April 14, 2020

Hello friends from Lashzaphire!

WOW!! GREAT REVIEW!! Really happy that our app is helping your store make more $$ per order and thanks for the call-out for our customer support -- we appreciate the kudos! Here's to big success for Lashzaphire online...

-Sean & the In Cart Upsell Support Team

April 3, 2023

Using this app has helped us craft an offer that raised our AOV by 30%, which is huge! Customer service has been great the few times we've used it.

Hyggelight | The Growing Candle
United States
Almost 2 years using the app
In Cart Upsell replied April 3, 2023

Hello to our friends at Hyggelight | The Growing Candle

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

August 3, 2021

Very good app, I can have offers on my web with lots of options, also very good customer service, if you have any problem or question the solve it immediately.

netgear-gi
Gibraltar
Almost 2 years using the app
In Cart Upsell replied August 4, 2021

Hello to our friends from Netgear-gi

We are happy that you had a great experience with our app and support heroes! We appreciate you leaving us this awesome 5-star review! Happy selling!

-Jevon & the In Cart Upsell Support Team

November 18, 2017

I evaluated quite a few "upsell" apps and landed on this one because of the simplicity. It's super easy to install and customize. And if you run into any issues, their customer service is fantastic. Highly recommend this app!

Joovv
United States
Almost 2 years using the app
May 21, 2020

I am not very computer savvy but I found In Cart Upsell to be extremely easy to use ... It is a great addition to my shop.

iBALLOONS Australia
Australia
Almost 2 years using the app
In Cart Upsell replied May 21, 2020

Hello friends from iBALLOONS Australia!

So appreciate the time you took to leave this great review. We are so glad you found the app easy to use:-) Hope your store does amazingly well!

-Sean & the In Cart Upsell Support Team

May 15, 2020

I've used other upsell apps and they didn't have the features I needed or have the usability like this one. Also, their customer service was very quick and helpful. Benedict was very thorough and got it done fast.

Bess & Color
United States
Almost 2 years using the app
In Cart Upsell replied May 18, 2020

Hello friends from Bess & Color!

Thanks so much for leaving us this positive review! Glad you think the app is great and the support is super quick. Hope it helps your store be massively successful on Shopify!

-Sean & the In Cart Upsell Support Team