Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

April 4, 2022

Works as intended and has created over $20k in additional revenue with our company just last year. If you have any issues, their team responds immediately and quickly fixes the issue.

Carve Craftworks, LLC
United States
Almost 2 years using the app
In Cart Upsell replied April 4, 2022

Hello to our friends at Carve Craftworks, LLC

Thank you for leaving this thoughtful review! We are delighted to hear that the app was able to help generate $20k in additional revenue for your store. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

Edited April 7, 2021

We have been a loyal user of this app for several years. However, there has been an issue linked to this app (cart page will not update when item is deleted/increased units/decreased units). We reached out to support twice in the past week and there has been a lack of any feedback. update: Support is kind to get back after I left this review and help look into issues in our store despite it not being the app's concern.

Net Zero Co.
Canada
Almost 2 years using the app
In Cart Upsell replied March 24, 2021

Hello there,

Thank you for your feedback. I checked around and the issue mentioned didn't seem to come from our end. We are however more than happy to work with you and your developer team to get this solved. I emailed you with a list of possible reasons for the issue. Once you forward that to your developer, kindly cc info@incartupsell.com so that we can follow up and provide the help needed.

regards,
Benedict & the In Cart Upsell Team

April 13, 2021

Awesome app and great customer service, I have been using this app for over a year and I'm very happy with the results.

German Shepherd Shop
United States
Almost 2 years using the app
In Cart Upsell replied April 14, 2021

Hello to our friends from German Shepherd Shop

We are happy we could assist! Thank you for leaving us this awesome review and for being such a loyal customer! We appreciate you :-)

-Melissa & the In Cart Upsell Support Team

November 23, 2021

Great app. Easy to setup, does what we want it to, and their customer support is incredibly helpful. Can't recommend it enough!

Atlas Pet Company
United States
Almost 2 years using the app
In Cart Upsell replied November 24, 2021

Hi Atlas Pet Company,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and that it helped you solve your purpose. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team

April 3, 2020

probably one of the best apps out there. highly recommended to generate more return for your investment!

Upstream Spot
Israel
Almost 2 years using the app
In Cart Upsell replied April 6, 2020

Hello friends from Upstream Spot!

GREAT REVIEW!! Really happy that our app is helping your store make more $$ per order -- we appreciate the kudos! Here's to big success for Upstream Spot online...

-Sean & the In Cart Upsell Support Team

October 24, 2016

Works great! The customer support is fast, friendly, and fantastic! Very useful app.

Msbluesleeve
United States
Almost 2 years using the app
March 12, 2024

Lots of options and possibilities. Good customer service too, highly recommended!

Kindershake
Netherlands
10 months using the app
In Cart Upsell replied March 14, 2024

Hi Kindershake,

We're so happy to hear that you're having a great experience with our application! Our development team is constantly working to add impactful features and functionalities, they will be thrilled to read this feedback. Thanks again!

August 3, 2023

Un SAV très rapide et à l'écoute. On peut compter sur eux s'il y a un problème de réglages. L'appli a bien augmenté mes ventes

mizanbrand
France
Almost 2 years using the app
In Cart Upsell replied August 7, 2023

Hello mizanbrand,

Thank you for taking the time to leave us such a great review. We are happy that our customer support team was able to quickly assist you and that In Cart Upsell can benefit your store.

Stephanie and the Customer Support Team

November 18, 2021

Super professional and helpful customer service team! The app is also very customizable, which is great!

Unwind Studio
Portugal
Almost 2 years using the app
In Cart Upsell replied November 18, 2021

Hello, Unwind Studio & Team,

Thanks for your review, we appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app support.
We wish Unwind Studio great successes and all the very best!
Cheers!

`Harish - Customer Success Team

February 12, 2021

In Cart Upsell is easy to install and perfect if you want to add an item to your cart drawer. The support I have received, especially from Kevin is some of the best I've seen on Shopify, keep up the good work!

The Ideal Sunday
United Kingdom
Almost 2 years using the app
In Cart Upsell replied February 12, 2021

Hello to our friends from The Ideal Sunday

Thank you for leaving this great review! We will let Kevin know that his assistance was highly appreciated :-)

-Melissa & the In Cart Upsell Support Team