Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

February 15, 2017

Great product, we saw immediate success! Would like to be able to offer different options from single product and full collection.

Bayb Brand
United States
Almost 2 years using the app
April 28, 2018

awesome product! easy to use, absolutely free!

Lurebeauty
Canada
Almost 2 years using the app
May 31, 2023

Useful app that is easy to get set-up. The autopilot doesn't always offer the ideal matching item but if you create the correct offers yourself then you'll be fine, customer support is very helpful and quick too.

Advanced Acoustics
United Kingdom
Almost 2 years using the app
In Cart Upsell replied May 31, 2023

Hello to our friends at Advanced Acoustics

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

March 20, 2024

Very useful and very easy to configure ! Highly recommend it

OMAJ
France
8 months using the app
In Cart Upsell replied March 22, 2024

Hi Omaj,

Thanks for the kind word! We're thrilled that you had such an easy time with setup, our development team has been working very hard to ensure that the UI is as intuitive as possible. Our team will be very gratified to receive this feedback!

October 6, 2019

This app is amazing! Really really helpful team for any design specs one needs. And even for any help and customization. So happy with them :)

Organic Riot
India
Almost 2 years using the app
September 20, 2021

We've just started testing this app and it seems to work great. The AI feature is already adding value to our carts. The support team is also wonderful and has been answering many questions quickly and thoroughly!

OneWorld Memorials
United States
Almost 2 years using the app
In Cart Upsell replied September 21, 2021

Hello, friends at OneWorld Memorials

Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

-Jevon & The In Cart Upsell Support Team

July 24, 2022

Regarding the app itself, I will give feedback in the next few days. However, I can't say anything about the support other than absolutely perfect. Even on weekends, they help me with every request within seconds and that's just perfect.

NILO-HAMBURG
Germany
Almost 2 years using the app
In Cart Upsell replied July 25, 2022

Hello to our friends from NILO-HAMBURG

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

Edited May 16, 2019

Great APP that enables me to offer RE-ZIP reusable packing in the cart to my customers. It is really simple to use.

Danish Fair Fashion
Denmark
Almost 2 years using the app
June 13, 2017

Great app, a bit tricky to make free giveaways, but otherwise quite straightforward to use.

Smai
Australia
Almost 2 years using the app
March 30, 2020

This is the app I've been looking for years. Installation was super easy and it seems to work with pretty every theme out there... but if not, the support is awesome. 5 stars. Love it and use it every single day.

The Moonlight Shop
United States
Over 1 year using the app
In Cart Upsell replied March 31, 2020

Hello friends from The Moonlight Shop!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and think our customer service is awesome, too -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean & the In Cart Upsell Support Team