Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

October 5, 2022

Lovely customer service! When trying to make sense of my problem - one of the support guys, Denis was quick to ask if it was okay to have a live chat . So much time was saved. Thank you :)

Komma Kaffe
Denmark
Over 1 year using the app
In Cart Upsell replied October 6, 2022

Hello to our friends at Komma Kaffe

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying In Cart Upsell & Cross-Sell and that Denis was able to assist you. We’ll make sure we pass your kind words along to Denis, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

November 9, 2021

This is by far the best app i have in my shop. I would rate it 10 Stars if i could. The Support Team is very friendly, fast and solves your problem, if you have one.

ProfiBuild
Germany
Over 1 year using the app
In Cart Upsell replied November 11, 2021

Hello, friends at ProfiBuild

Thank you for this awesome 5-star review! We appreciate you sharing your experience with our customers and will continue to do our best to serve you.

Happy Selling!
-Jevon & The In Cart Upsell Support Team

February 12, 2021

Great app! The conversion rate of the upsell products is very good. Support is also great! Would recommend it.

9 Oliveres
Spain
Over 1 year using the app
In Cart Upsell replied February 12, 2021

Hello to our friends from 9 Oliveres

Thank you for writing this great review here! We appreciate the good word :-) We wish you and your store all the best! :-)

-Melissa & the In Cart Upsell Support Team

February 19, 2021

Love this app. So many options and so much potential. It saved me a lot of money I was planning on spending on other apps

Layali.us
United States
Over 1 year using the app
In Cart Upsell replied February 23, 2021

Hello to our friends from Layali.us

Thank you for leaving us this great 5-star review! We are happy to hear that the app has proven to be cost-effective :-) We appreciate your support!

-Melissa & the In Cart Upsell Support Team

October 19, 2016

Great app! We are loving what it can do. Very straightforward to set up and edit offers through simple intuitive rules. The support from Will is second-to-none, both quick and comprehensive. Highly recommended!

Boho Betty 2
United States
Over 1 year using the app
November 23, 2021

Great help given at the start to get the cart offer positioned correctly in our store theme. We wanted to show a clear offer in the cart that wouldn't then be further discounted by any loyalty codes. Easy to change promotions and publish them. You can control too whether you want a customer to choose more than one, whether they can close the offer and if they can visit the original product. We have sold from the cart offer so it works.

Life of Riley
United Kingdom
Over 1 year using the app
In Cart Upsell replied November 23, 2021

Thank you for your glowing and detailed review!! We are so pleased that you are enjoying the benefits of In Cart Upsell in increasing your AOV. Please reach out at any time and we can continue to help customize your offers and A/B test them.

-Tanu & The In Cart Upsell Support Team

January 9, 2022

Just started using this app. Got a hold of customer service within 5 mins and got awesome support to setup my first campaign. Thank you

Fuchsia Inc.
United States
Over 1 year using the app
In Cart Upsell replied January 10, 2022

Hello friends at Fuchsia Inc

We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) We wish you and your store all the best :-)

Tanu & The In Cart Upsell & Cross-Sell Support Team

January 18, 2021

I needed help using the app, I chose to use the Chat option and immediately got an answer, and until I was fully satisfied the representative did not leave me!
This is a service and this is an app!

FunkyFish פאנקי פיש
Israel
Over 1 year using the app
In Cart Upsell replied January 18, 2021

Hello to our friends from FunkyFish פאנקי פיש

Thank you for leaving us this fantastic review! We are extremely happy we could assist you! Happy selling! :-)

-Melissa & the In Cart Upsell Support Team

August 15, 2022

Great app, clean interface, amazing support! Best in cart upsell app I have used yet. Thank you guys for all of the help!

Surfboardbroker
United States
Over 1 year using the app
In Cart Upsell replied August 16, 2022

Hello to our friends at Surfboardbroker

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 2, 2022

I used this app for the upselling offer, great app, and 5 stars customer service! Lasandra is the person who has been helping me throughout the whole process, she has been very patient with my Questions and great follow up on my store's issue. I highly recommend this app!

Uranus Apparel
Hong Kong SAR
Over 1 year using the app
In Cart Upsell replied April 4, 2022

Hello to our friends from Uranus Apparel

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Tanu & The In Cart Upsell & Cross-Sell Support Team