Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

June 10, 2021

Good, helpful support. Had a few issues with integrating, but all fixed and now runs smooth. Have still not worked out how to have the upsell on a product page as opposed to checkout. I would also like a more customer friendly format to seeing more than one offer at the checkout.

Mauli Rituals
United Kingdom
About 1 year using the app
In Cart Upsell replied June 11, 2021

Hello to our friends from Mauli Rituals

Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & the In Cart Upsell Support Team

July 23, 2020

The app increased my avg order value very quickly. It's minimal enough and can be color- coordinated to fit in with the site. Customer service is good- quick replies. 4 -stars because I would love a bit more data from them, like which parts of offers are being clicked on, but I know they're working on it.

HYER GOODS
United States
11 months using the app
In Cart Upsell replied July 23, 2020

Hello friends from HYER GOODS,

Thanks for leaving us a positive review! we really appreciate it. Thanks for the feedback we are definitely working on it! Hope your store hits it big-time online! :)

-Melissa & the In Cart Upsell Support Team

June 1, 2021

This app is certainly very useful and probably cheaper than a lot of similar apps. I like how you can put upsell reminders on the product page as well as the checkout page. However, the look is a bit rough - it doesn't fit my brand look and I can't make it do so. Also while you can activate more than one promo at a time, only one comes into effect.

1 BHK
India
9 months using the app
In Cart Upsell replied June 3, 2021

Hello to our friends from 1 BHK

Thank you for leaving this honest review! We sent you an email to follow up on this, thank you for your patience.

-Melissa & the In Cart Upsell Support Team

December 14, 2020

I used this in my store I have to check my most recent performance to see if it helped me sell more. I wasn't aware it was rotating my offers on the products on the cart. I contacted support and was quickly provided a solution. I just thought it was out of the ordinary because it appeared to work properly with my educator. It is simple to use and set up.

PHOENXS
United States
9 months using the app
In Cart Upsell replied December 14, 2020

Hello to our friends from PHOENXS

Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online!

-Melissa & the In Cart Upsell Support Team

March 9, 2021

The Customer support is really excellent. Answering real quick and solving any issue we get. The app offers multiple settings and customizations. The only thing missing here is an easy control of the offer's price.

Mayu Water
United States
9 months using the app
In Cart Upsell replied March 15, 2021

Hello to our friends from Mayu Water

We are happy we could assist! Thank you for leaving us this insightful feedback, we are looking into it! :-)

-Melissa & the In Cart Upsell Support Team

March 27, 2017

This app has increased our profits for sure. I do recommend it, but would like to see some added features, like being able to add just a couple of recommended items at the same time. Right now the app is limited to displaying either an entire collection, or one recommended item at a time. With a couple additional features, this app would be even more valuable.

Ochs General Store
United States
6 months using the app
November 4, 2020

Had trouble using it initially, but customer support was helpful. The features look great on the store.

LUXVENTORY
Australia
6 months using the app
In Cart Upsell replied November 6, 2020

Hello to our friends from LUXVENTORY

Thank you for leaving this fantastic review! We're glad you love the app so far! :-)

-Melissa & the In Cart Upsell Support Team

September 25, 2020

Great app. I do recommend. The customer service is wonderful, they reply very quickly. I only wish this app could have 2 simultaneous pop-ups at once.

BiMoo
Canada
6 months using the app
In Cart Upsell replied September 28, 2020

Hello to our friends from BiMoo

Thank you for leaving this awesome review! We really appreciate it and thank you for giving us your feedback, we will take this into consideration for future updates :-)

Melissa & the In Cart Upsell Support Team

July 28, 2021

I really like the app, because it is easy to use. But there are some bugs, which will fixed soon. Very nice and quick customer support

Babylein
Austria
5 months using the app
In Cart Upsell replied July 28, 2021

Hello to our friends from Babylein

Thank you for taking the time to leave this honest review! We wish you and your store all the best! :-)

-Jevon & the In Cart Upsell Support Team

April 6, 2022

The app can be at times a bit buggy, but service is super fast and phenomenal. Thank you Denis for your A+ service!

Lexxola
United Kingdom
5 months using the app
In Cart Upsell replied April 7, 2022

Hello to our friends at Lexxola

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. Denis is the superstar of our support team and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Denis, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We are always looking for ways to better our service, and your feedback is a valuable part of that process. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team