Reviews (586)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue through effective upsells and cross-sells, improving average order values and inventory turnover. It features a user-friendly interface with autopilot mode, customizable designs, and flexible upsell rules based on specific products or collections. The app integrates seamlessly, maintaining a smooth user experience, and the support team is praised for their quick and effective issue resolution.

September 4, 2024

Very good support that fixed a missing feature for me!

Dogempires
Sweden
Almost 4 years using the app
In Cart Upsell replied September 6, 2024

Hi Dogempires,

Thank you for your feedback! We're glad to hear that our support team was able to effectively address and fix the missing feature for you. Providing responsive and helpful service is a priority for us.

Thank you for choosing our app!

November 6, 2024

Been using it for a while now and it has been great, quick and simple upsells to cart. Lasandra was helpful and answered in timely manner.

AmpKnee
United Kingdom
About 2 months using the app
In Cart Upsell replied November 13, 2024

Hi AmpKnee,

Thank you for your feedback! We're thrilled to hear that you’ve been enjoying the app and that Lasandra was able to assist you promptly. It’s great to know the upsell features are working well for you!

Thanks again for your review!

November 11, 2024

It's a simple app that works well. Customer support is excellent, helping to ensure it shows up how you'd like on your site (even when your site is custom, like mine).

La Coochie
United States
11 days using the app
In Cart Upsell replied November 13, 2024

Hi La Coochie,

Thank you for your feedback! We're so glad to hear the app is working well for you and that our customer support team was able to help customize it to fit your site. We’re always here to assist whenever you need us!

Thanks again for choosing our app!

August 5, 2024

Lasandra is awesome! She walked me through every step of the way and explained it simply so I could understand. Even when roadblocks came, she kept me updated throughout the entire process. In the end we got to our desired outcome. Big thanks to Lasandra, excellent customer service!

Venera
United States
About 24 hours using the app
In Cart Upsell replied August 7, 2024

Hi Venera,

Thank you for your review! We're delighted to hear that our team member Lasandra provided such thorough and clear assistance. Keeping you updated and guiding you to the desired outcome is what we strive for in our customer service.

We appreciate your kind words and support!

October 11, 2024

Team is very helpful in support when there are issues. Very responsive and Lasandra is the best.

PavePro Asphalt Solutions (Chemtek, Inc)
United States
4 months using the app
In Cart Upsell replied October 14, 2024

Hi PavePro Asphalt Solutions (Chemtek, Inc),

Thank you for your feedback! We're glad to hear that our team, especially Lasandra, has been helpful and responsive in addressing your issues. Providing excellent support is our priority.

We appreciate your trust in our app!

March 13, 2025

So responsive and fixed the issue right away!

Little Wise One
Australia
About 2 hours using the app
In Cart Upsell replied March 31, 2025

Thank you for the review. We’re so glad we could resolve the issue for you quickly! If you ever need any more help, just let us know. We’re always happy to assist!

August 9, 2024

We've just begun using this app but so far the support has been amazing. Lasandra worked throughout the day to get our widgets to match our theme exactly. Looking forward to seeing the increased order values!

Hatcountry
United States
About 6 hours using the app
In Cart Upsell replied August 12, 2024

Hi Hatcountry,

We appreciate your feedback! We’re thrilled to hear that Lasandra provided excellent support, ensuring your widgets matched your theme perfectly. Customer service is key for us, and we're glad we could assist you effectively.

Thanks for your trust in our app!

November 4, 2024

I was very impressed with the customer service. I needed help and LaSandra was very responsive and went out of her way to make an adjustment so the app could work for what I needed. Very happy and definitely recommend.

Amazingly Tan
United States
About 3 hours using the app
In Cart Upsell replied November 13, 2024

Hi Amazingly Tan,

Thank you for sharing your experience! We’re delighted to hear that Lasandra was able to provide responsive and helpful support, making adjustments to meet your needs. Your satisfaction is our priority, and we truly appreciate your recommendation!

If you ever need more help, feel free to reach out. Thanks again!

December 10, 2024

Replied with help within seconds of me adding the app and not being able to activate it on my old theme store. They got it up and running for me in minutes. Great service and app.

Feather Lover Farms
United States
28 minutes using the app
In Cart Upsell replied December 30, 2024

Hi Feather Lover Farms,

Thank you for sharing your experience! We're thrilled to hear that our team was able to assist you promptly and get everything up and running for you in no time.

Thanks for trusting our app and for your kind words about our service!

September 10, 2024

Really prompt and amazing customer service!

Blackbird Fabrics
Canada
Almost 2 years using the app
In Cart Upsell replied September 12, 2024

Hi Blackbird Fabrics,

Thank you for your feedback! We’re thrilled to hear that you received prompt and amazing customer service. Providing excellent support is a core value for us.

We appreciate your kind words and your trust in our service!