In Cart Upsell

In Cart Upsell

Reviews (990)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order value through effective upselling and cross-selling. They value its ability to offer time-sensitive deals that integrate smoothly with the cart drawer and full cart page, while keeping in line with the store's branding. The app is praised for its user-friendly interface and easy setup. Exceptional customer support, especially from staff members like Lasandra and Denis, is noted for being responsive and efficient in resolving issues. Merchants appreciate how the app enhances the shopping experience and helps increase revenue.

April 19, 2024

AMAZING service, always happy to help you get whatever you need done. Highly recommend.

Really Rich Shop
United States
Over 1 year using the app
In Cart Upsell replied April 23, 2024

Hi Really Rich Shop,

Thanks for providing us with your feedback! We make sure to provide our customer with the best service and fulfill each of your needs. We are happy to assist you anytime.

April 3, 2024

I haven't used this app a whole lot yet, but so far it has done what I needed it to and when I ran into things I didn't understand, they helped me promptly through chat.

Deluvia
United States
About 1 year using the app
In Cart Upsell replied April 5, 2024

Hi Deluvia,

Thank you for taking the time to leave us this review! We're thrilled to have you as a new merchant on our app, and it is very gratifying to hear that you received excellent support from our team. Cheers and happy selling!

May 2, 2024

Great app to increase your AOV, thanks to Vijay and team for helping me to set up the app.

Cocco
Singapore
12 months using the app
In Cart Upsell replied May 7, 2024

Hi Cocco,

Thank you so much for your review! We're glad our teammate Vijay could assist you in setting up the app and boosting your AOV. Your feedback is greatly appreciated!

April 5, 2024

Super quick response to help with customer support, highly recommend. Thank you!

By the horns
New Zealand
Almost 2 years using the app
In Cart Upsell replied April 8, 2024

Hi By the horns,

Thanks for the positive feedback about or support! We take great pride in offering the best service possible, so this is very gratifying to read. Thanks again!

March 18, 2024

Really good app, tested with loads of others. This one is a good cost has everything you need and support are really helpful and quick to fix any issues if you have any. Highly recommend

BananaShoes
United Kingdom
4 months using the app
In Cart Upsell replied March 20, 2024

Hi BananaShoes,

Thanks for the kind words! We're thrilled to hear that you found our app to be superior to others that you tested and that our support team was so helpful. This is exactly the experience that we want our merchants to have with our app and team. Please always feel free to reach out to us for any future needs!

March 21, 2024

Had been a customer for years on the multiple ecomm stores I own but had one that the app was deactivated. I reached out to support and told them I had no sales, app was deactivated, and was charged monthly. There response was when the theme was changed the app was not installed. NEVER CHANGED THE THEME. Couple hundred dollar lesson.

Coast Guard for Life
United States
About 2 years using the app
In Cart Upsell replied March 25, 2024

Hi Coast Guard for Life,

We’re sorry that you had this experience with our application. Regarding the sales, we are currently experiencing a bug that causes sales figures to not be reflected in the dashboard for a limited number of merchants; this will be rectified soon. We were able to see that your offers were loaded 24,893 and that merchants clicked 633 times on the offers. So you almost assuredly had generated sales from this activity, but due to the aforementioned issue, they are simply not appearing properly in the dashboard.

Regarding the app deactivation issue, we agree that this could be confusing. It does not refer to your subscription, rather it describes whether your offers are displaying or not. In this case, they were not due to a theme conflict. We will edit this pop up for greater clarity. We apologize for the inconvenience and will be reaching out to you directly via email.

March 28, 2024

Very Good and competent Support.
Lasandra Helped me out in any Question i had , and also came up with some better ideas. :)
Thank you very much

Driveez
Germany
3 months using the app
In Cart Upsell replied April 1, 2024

Hi Driveez,

Thank you for this wonderful review! We always strive to provide the best customer experience possible and are thrilled to receive this very positive feedback. Lasandra is an outstanding member of our team, thank you for recognizing her effort! We're always here to assist you, please do not hesitate to reach out!

March 19, 2024

The app is super easy to use and their support is second to none! I can't fault the support I have received. Vijay and Lasandra have been incredibly helpful!

Cook & Nelson
New Zealand
Almost 3 years using the app
In Cart Upsell replied March 21, 2024

Hi Cook & Nelson,

Thank you for the nice review and for recognizing the efforts of Vijay and Lasandra. They are both highly dedicated to the success of our merchants and are very thankful to receive this kind of recognition. We are always here to assist!

November 23, 2023

So i bought a course and this was one of the go too app the guru used and i was too busy to set it up but man did Lasandra know how to do her job She was smart i even ask her question that was for other stuff and she told me what to do if i could give here 1 millon five star i woulkd i had a great time learning ang getting all setup cant wait to use it make this money.

AfterGlow™️ Cases
United States
3 months using the app
In Cart Upsell replied November 24, 2023

Hi there AfterGlow Cases,

Wow! This is a fantastic review. Lasandra is a rock-star for our team, and we are glad you were able to learn from her and get your app set up the way that you wanted it to be. We are here to help if you need anything on your journey!

The Support Team

November 8, 2023

While we are just starting to use the app in our new store, the support team was very easy to work with and available to help us design an on brand upsell experience. The support team was available for calls and chat and made the install of the app easy for myself and my team.

KINONA
United States
9 months using the app
In Cart Upsell replied November 10, 2023

Hi there KINONA,

Thank you for taking the time to leave this great review! It makes us extremely happy that you were able to use our support resources to help you set up your store and design an upsell experience for your customers. We are here to help and do not hesitate to reach out to us.

The Support Team