Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

June 14, 2022

Very useful and the support chat is so responsive! I hope this app can help us to maximize our profit with our customers

Tufafii
United States
About 1 year using the app
In Cart Upsell replied June 14, 2022

Hello to our friends at Tufafii

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

March 9, 2021

Great little app to increase AOV. Even the free version has brought us sales and they even helped install it!

Gadgets Online
United States
About 1 year using the app
In Cart Upsell replied March 15, 2021

Hello to our friends from Gadgets Online

We appreciate you leaving us this great review! We are happy the app has been helpful to you :-)

-Melissa & the In Cart Upsell Support Team

January 24, 2022

Nice app and perfect support! They helped me to design the layout like my wishes. The app works nice and is super easy to install.

SOCCESS
Germany
12 months using the app
In Cart Upsell replied January 24, 2022

Hello to our friends from SOCCESS

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

March 8, 2023

Initially I couldn't get the subscription to be confirmed, but having changed to Google Chrome this solved the issue. The set up wizard didn't work either, HOWEVER once I went onto the live chat, I spoke to the wonderful Lasandra, who did the whole set up for me. Really quick and efficient and very helpful. She dealt with all my questions swiftly, and within 20min all my in cart offers were up and running. As the set up is now done for me, I can easily go into the app and make any required changes myself. So for now, good app. Look forward to seeing its results over coming weeks.

Eco-Homemaker
United Kingdom
12 months using the app
In Cart Upsell replied March 9, 2023

Hi Eco-Homemaker,

Thank you for taking the time to leave us such a thoughtful review. We're sorry to hear that you experienced some trouble with the setup wizard; we are rolling out some updates which should make that process much easier moving forward.

We are particularly happy to hear that you had such a great experience with our support team. Lasandra is a rockstar, and we're absolutely thrilled to read such positive feedback about your interaction with her!

Please do not hesitate to reach out to our team with any questions/concerns/needs!

Tanu & The In Cart Upsell & Cross Sell Support Team

March 15, 2022

Great support, app works well so far. Had custom colours put in by Lasandra, great service guiding me through set up.

Fernwood Coffee
Canada
12 months using the app
In Cart Upsell replied March 16, 2022

Hello to our friends from Fernwood Coffee

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Tanu & The In Cart Upsell & Cross-Sell Support Team

September 7, 2021

I had problems with the configuration, but Kevin from support helped me a lot. Great app and great support.

Schmuckkarussell24
Germany
12 months using the app
In Cart Upsell replied September 12, 2021

Hello, friends at Schmuckkarussell24

Thank you so much for your 5-star review! We will share this with Kevin and the support team to let them know to keep up the great work.

-Jevon & The In Cart Upsell Support Team

November 17, 2021

I just added this to my store and I love the app. Rasheem C. was quick helping me get things going.

Her Xpressions
United States
12 months using the app
In Cart Upsell replied November 18, 2021

Hello, Her Xpressions & Team,

Thank you for writing us the review, we appreciate it! We're glad and lucky to have Rasheem with us! :D Write us for any further support, we're always here to help!
We wish Her Xpressions great success and all the very best! Cheers! :D

`Harish - Customer Success Team

November 25, 2021

Wish I found this app earlier! Would recommend if you're looking for an upsell app (we use it for the cart) where you can set up certain rules, so upsells match the variant people have selected. The service is GREAT and quick - they helped me out so fast with styling it the way I wanted it precisely. Thanks!

Your Film Poster
Netherlands
12 months using the app
In Cart Upsell replied November 26, 2021

Hi Your Film Poster,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and we are happy we could assist you! Thank you for this great recommendation :-). We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team

February 23, 2021

This app is everything I was looking for to encourage customers to spend more money in my store! The customer service is incredible and all of my questions were answered very quickly! I can't rate them enough!

SARAH HOLDEN
United Kingdom
12 months using the app
In Cart Upsell replied February 24, 2021

Hello to our friends from SARAH HOLDEN

We appreciate you for leaving us this honest review! We are glad we could help :-)

-Melissa & the In Cart Upsell Support Team

June 17, 2021

I use this app very simply (basic version) but it does the job and the support I received recently was excellent. Thank you!

Nutcessity
United Kingdom
12 months using the app
In Cart Upsell replied June 19, 2021

Hello to our friends from Nutcessity

Thank you for leaving us this awesome review! We are happy the app is helpful to you! :-) We appreciate you!

-Melissa & the In Cart Upsell Support Team