Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

August 24, 2020

We just started using the free version of the app and it's working smoothly! The customer service team responded to our one issue that we had upfront, resolved it quickly, and now we are golden! Very happy so far!

Crafty Cafe @ Tempus
United States
Over 1 year using the app
In Cart Upsell replied August 24, 2020

Hello friends from Crafty Cafe @ Tempus!

We really appreciate you leaving this great review :-) Thanks as well for the kudos on our customer service. We're glad you're liking the app so far!

-Melissa & the In Cart Upsell Support Team

April 13, 2021

Using it to display cross-sell offers inside the ajax drawer cart on my site. This is the only app I found that does it right and very easily, after testing 3 others.
I had some trouble setting up at first but the support was super responsive and got me up and running *perfectly* in a matter of hours. Highly recommended

Vue Shield
United States
Over 1 year using the app
In Cart Upsell replied April 14, 2021

Hello to our friends from Vue Shield

Thank you for this high recommendation! We will relay your appreciation to our support team! :-) We are happy you find the app user friendly, don't hesitate to reach out to us if you have any additional queries!

-Melissa & the In Cart Upsell Support Team

October 11, 2020

The app is great! Adds alot to our AOV. One offer wasn't showing up but I contacted support and Jevon was very quick and helpful to go into my store and fix the issue immediately, even sending me screenshots of it completed. So helpful, highly recommended!

Baby Sprout
Australia
Over 1 year using the app
In Cart Upsell replied October 12, 2020

Hello to our friends from Baby Sprout

Thank you for leaving this great review! We appreciate it! :-) We will definitely let Jevon know that his assistance was greatly appreciated!

Melissa & the In Cart Upsell Support Team

July 9, 2021

This app has generated sales for our business, and when we have any problems the support team have been able to fix it within hours (thanks Kevin). Highly recommend!

July Child Jewellery
United Kingdom
About 1 year using the app
In Cart Upsell replied July 12, 2021

Hello to our friends from July Child Jewellery

Thank you for leaving us this awesome review! We appreciate this! We are happy Kevin could assist you with this! We will let him know that his assistance was greatly appreciated :-)

-Melissa & the In Cart Upsell Support Team

January 5, 2022

Really good app so far, and the customer service is really good, they helped me when I needed it. I recommend 100%

Puppy Life
France
About 1 year using the app
In Cart Upsell replied January 5, 2022

Hello to our friends from Puppy Life

We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We are happy our support team was able to assist you :-) We really appreciate the high recommendation. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

Edited April 21, 2020

Great upsell app, perfectly matches our preferences. Also the support is great and super quick. Thank you for that.
Just one disadvantage: I think it's a bit too expensive for small shops like ours.

Julia's wanderlust
Germany
About 1 year using the app
In Cart Upsell replied April 21, 2020

Hello friends from Julia's wanderlust!

Thanks for the great review for our app and recommending it to others out there! It makes our hard work worthwhile! Also glad our support team did a great job for you. Hope the additional sales over time make the cost worthwhile for you. Do let us know how else we can support you and Julia's wanderlust at any time! :)

-Sean & the In Cart Support Team

Edited December 31, 2020

Ben is very helpful! He helped me tested and solved the issue I had, very good customer service. The app crashes in mobile view on iPhone such as Chrome and other browser time to time, and Ben scheduled a meeting with me to solve the issue.

W | Teeth Whitening
United States
About 1 year using the app
In Cart Upsell replied February 24, 2020

Hello friends from W | Teeth Whitening!

Thanks for the great reivew for our app and recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a great job for you. Do let us know how else we can support you and W | Teeth Whitening at any time! :)

-Sean & the In Cart Support Team

January 23, 2017

AMAZING customer service. The developer from Awesome Software lives up to the name. Can't say enough positive things about him and his app.

Lumee Dev
United States
About 1 year using the app
October 5, 2020

We're really happy by this app' Really easy to install and setting up. We can change in a few minutes the items we want to push and that works. Customers add the items we suggest in their cart. Support Team is really helpful in a really short notice!!

23heures59éditions
France
About 1 year using the app
In Cart Upsell replied October 5, 2020

Hello to our friends from 23heures59éditions

We appreciate you leaving us this awesome review! We are extremely glad we could help :-) We appreciate the kudos! We wish you store major success online ;-)

Melissa & the In Cart Upsell Support Team

November 25, 2020

This app is driving incredible results for us! What a game changer for our business. Definitely recommend trying it.

Laura Geller Beauty
United States
About 1 year using the app
In Cart Upsell replied November 25, 2020

Hello to our friends from Laura Geller Beauty

We are extremely happy you are seeing results! We love to see it! Thank you for giving us this fantastic review :-)

-Melissa & the In Cart Upsell Support Team