Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

May 2, 2024

Great app to increase your AOV, thanks to Vijay and team for helping me to set up the app.

Cocco
Singapore
12 months using the app
In Cart Upsell replied May 7, 2024

Hi Cocco,

Thank you so much for your review! We're glad our teammate Vijay could assist you in setting up the app and boosting your AOV. Your feedback is greatly appreciated!

April 5, 2024

Super quick response to help with customer support, highly recommend. Thank you!

By the horns
New Zealand
Almost 2 years using the app
In Cart Upsell replied April 8, 2024

Hi By the horns,

Thanks for the positive feedback about or support! We take great pride in offering the best service possible, so this is very gratifying to read. Thanks again!

March 28, 2024

Very Good and competent Support.
Lasandra Helped me out in any Question i had , and also came up with some better ideas. :)
Thank you very much

Driveez
Germany
3 months using the app
In Cart Upsell replied April 1, 2024

Hi Driveez,

Thank you for this wonderful review! We always strive to provide the best customer experience possible and are thrilled to receive this very positive feedback. Lasandra is an outstanding member of our team, thank you for recognizing her effort! We're always here to assist you, please do not hesitate to reach out!

January 29, 2024

Love this app and great customer service! They were able to resolve an issue I had quickly. Super helpful and a great app to add to our store!

Bombi Gear
United States
10 months using the app
In Cart Upsell replied January 31, 2024

Hello Bombi Gear,

Thank you for your review of our app! It is fantastic that you experienced the customer service we thrive for and that you could express that experience. Please reach out to us anytime you need.

The Support Team

March 19, 2024

The app is super easy to use and their support is second to none! I can't fault the support I have received. Vijay and Lasandra have been incredibly helpful!

Cook & Nelson
New Zealand
Almost 3 years using the app
In Cart Upsell replied March 21, 2024

Hi Cook & Nelson,

Thank you for the nice review and for recognizing the efforts of Vijay and Lasandra. They are both highly dedicated to the success of our merchants and are very thankful to receive this kind of recognition. We are always here to assist!

January 11, 2024

Best customer experience i've had in a long time. I wanted to personalized to my theme my add-on suggestion but didn't know much about CSS. I reached out for help and they personalized it exactly to my theme for me. Thanks again!

ADDA STUDIO
Canada
3 months using the app
In Cart Upsell replied January 16, 2024

Hi ADDA STUDIO,

Thank you so much for the lovely review! Our support team works very hard to ensure that all of our merchants have the best possible experience with our applications. It's very gratifying to read this!

March 12, 2024

Very friendly support. My issue was resolved very quickly :)

Signs of Beauty
Austria
Almost 2 years using the app
In Cart Upsell replied March 14, 2024

Hi Signs of Beauty,

Thank you for the kind words! We take great pride in providing an outstanding customer experience and are always thrilled to received feedback that we've hit that mark. We're always here for you!

March 12, 2024

Lots of options and possibilities. Good customer service too, highly recommended!

Kindershake
Netherlands
10 months using the app
In Cart Upsell replied March 14, 2024

Hi Kindershake,

We're so happy to hear that you're having a great experience with our application! Our development team is constantly working to add impactful features and functionalities, they will be thrilled to read this feedback. Thanks again!

January 16, 2024

Great app and support! We have seen a significant increase in average spend throughout our store from the upsells!

The Sweet Store
United Kingdom
Over 3 years using the app
In Cart Upsell replied January 18, 2024

Hello The Sweet Store,

We are happy to hear that you are seeing a significant increase in average spend from your use of In Cart Upsell & CrossSell! Thanks for acknowledging our app and our support. We appreciate you and are here if you need us!

The Support Team

January 22, 2024

These folks didn't just make an app that works, THEY work! No kidding, support is ridiculously quick and responsive - tell them what you want/need, and they make it happen. Worth every single penny!!

Once American
United States
30 days using the app
In Cart Upsell replied January 24, 2024

Greetings Once American,

Wow! This is a great review and we appreciate you taking the time to leave it. We love to hear that In Cart Upsell & CrossSell works for your needs and that our support team could quickly assist you with what you wanted. We are here if you need us for any support needs or questions.

The Support Team