Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

January 24, 2022

Nice app and perfect support! They helped me to design the layout like my wishes. The app works nice and is super easy to install.

SOCCESS
Germany
12 months using the app
In Cart Upsell replied January 24, 2022

Hello to our friends from SOCCESS

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

March 13, 2020

Had a little trouble with the pop-up showing up again after we updated our theme but the customer service is great and helped with everything! Great app - loving the results so far :)

Barefoot Venus
Canada
12 months using the app
In Cart Upsell replied March 13, 2020

Hello friends from Barefoot Venus!

So appreciate the time you took to leave this great review. Thanks for the shout-out about our customer service and REALLY glad to hear that you're loving the results from the app on your Shopify store :-) Hope your store sells millions!

-Sean & the In Cart Upsell Support Team

March 8, 2023

Initially I couldn't get the subscription to be confirmed, but having changed to Google Chrome this solved the issue. The set up wizard didn't work either, HOWEVER once I went onto the live chat, I spoke to the wonderful Lasandra, who did the whole set up for me. Really quick and efficient and very helpful. She dealt with all my questions swiftly, and within 20min all my in cart offers were up and running. As the set up is now done for me, I can easily go into the app and make any required changes myself. So for now, good app. Look forward to seeing its results over coming weeks.

Eco-Homemaker
United Kingdom
12 months using the app
In Cart Upsell replied March 9, 2023

Hi Eco-Homemaker,

Thank you for taking the time to leave us such a thoughtful review. We're sorry to hear that you experienced some trouble with the setup wizard; we are rolling out some updates which should make that process much easier moving forward.

We are particularly happy to hear that you had such a great experience with our support team. Lasandra is a rockstar, and we're absolutely thrilled to read such positive feedback about your interaction with her!

Please do not hesitate to reach out to our team with any questions/concerns/needs!

Tanu & The In Cart Upsell & Cross Sell Support Team

January 11, 2018

Thanks works well made me money

Well Me Up
Canada
12 months using the app
March 15, 2022

Great support, app works well so far. Had custom colours put in by Lasandra, great service guiding me through set up.

Fernwood Coffee
Canada
12 months using the app
In Cart Upsell replied March 16, 2022

Hello to our friends from Fernwood Coffee

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Tanu & The In Cart Upsell & Cross-Sell Support Team

September 7, 2021

I had problems with the configuration, but Kevin from support helped me a lot. Great app and great support.

Schmuckkarussell24
Germany
12 months using the app
In Cart Upsell replied September 12, 2021

Hello, friends at Schmuckkarussell24

Thank you so much for your 5-star review! We will share this with Kevin and the support team to let them know to keep up the great work.

-Jevon & The In Cart Upsell Support Team

December 23, 2019

We have a highly customized theme and Cart Upsell support went above and beyond to make sure it worked flawlessly with our theme. It's already increasing AOV!

Jonas Paul Eyewear
United States
12 months using the app
In Cart Upsell replied December 24, 2019

Hello friends from Jonas Paul Eyewear!

So appreciate the time you took to leave this good review. And REALLY glad to hear that In Cart Upsell is already increasing AOV for your Shopify store. Hope your store sells millions!

-Sean & the In Cart Upsell Support Team

November 17, 2021

I just added this to my store and I love the app. Rasheem C. was quick helping me get things going.

Her Xpressions
United States
12 months using the app
In Cart Upsell replied November 18, 2021

Hello, Her Xpressions & Team,

Thank you for writing us the review, we appreciate it! We're glad and lucky to have Rasheem with us! :D Write us for any further support, we're always here to help!
We wish Her Xpressions great success and all the very best! Cheers! :D

`Harish - Customer Success Team

November 25, 2021

Wish I found this app earlier! Would recommend if you're looking for an upsell app (we use it for the cart) where you can set up certain rules, so upsells match the variant people have selected. The service is GREAT and quick - they helped me out so fast with styling it the way I wanted it precisely. Thanks!

Your Film Poster
Netherlands
12 months using the app
In Cart Upsell replied November 26, 2021

Hi Your Film Poster,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and we are happy we could assist you! Thank you for this great recommendation :-). We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team

February 23, 2021

This app is everything I was looking for to encourage customers to spend more money in my store! The customer service is incredible and all of my questions were answered very quickly! I can't rate them enough!

SARAH HOLDEN
United Kingdom
12 months using the app
In Cart Upsell replied February 24, 2021

Hello to our friends from SARAH HOLDEN

We appreciate you for leaving us this honest review! We are glad we could help :-)

-Melissa & the In Cart Upsell Support Team