Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

February 2, 2023

Great customer support from the team immediately after I downloaded the app. I am super happy with this so far.

Avenir Nutrition
United States
9 months using the app
In Cart Upsell replied February 6, 2023

Hello to our friends at Avenir Nutrition

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

February 10, 2022

Great app with awesome customer service. Lasandra in particular has been so helpful in assisting us set up the app on three stores, would highly recommend.

George and Willy
New Zealand
9 months using the app
In Cart Upsell replied February 11, 2022

Hello to our friends from George and Willy

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. Lasandra is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Tanu & The In Cart Upsell & Cross-Sell Support Team

February 6, 2019

OMG. This app developer is AMAZING! He genuinely cares that it works precisely as YOU want it to on your store! Best to get it before he begins charging for it! Thank you!

Bad Girls Rok
United States
9 months using the app
August 21, 2020

Excellent app and the customer support is fantastic. They will help customise the look to help it blend in with your theme and will respond to any inquiries extrememly quickly

Hey Bud Skincare
Australia
9 months using the app
In Cart Upsell replied August 21, 2020

Hello friends from Hey Bud Skincare!

Thank you for leaving this awesome review here! We really appreciate it :-) We're glad you're liking the app so far. We wish your store much success online :-)

-Melissa & the In Cart Upsell Support Team

April 2, 2020

Perfect app that isn't disruptive to customer experience, a refreshing change from the pop up types! Takeen from customer support also responded quickly to my request to customize the app to my store. I highly recommend! :)

FruityPod™
Singapore
9 months using the app
In Cart Upsell replied April 3, 2020

Hello friends from FruityPod™!

Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you found our app and hope it helps your business a LOT! Also, thanks for acknowledging Takeen who is part of our great support staff. We appreciate your business and hope your store sells millions! :)

-Sean & the In Cart Upsell Support Team

February 5, 2020

Found this app that did exactly what I wanted! The support team (I spoke with Benedict) was swift in his response and helped me solved all set up and installation issues.

Bunne & Mamalade
Thailand
9 months using the app
In Cart Upsell replied February 5, 2020

Hello friends from Bunne & Mamalade!

Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you found our app and hope it helps your business a LOT! Also, thanks for acknowledging Benedict who is part of our great support staff. We appreciate your business and hope your store sells millions! :)

-Sean & the In Cart Upsell Support Team

December 12, 2022

Awesome app and support, very kind and fast to reply ! I recommend this app if you need to add an upsell to your cart

Polarside
France
9 months using the app
In Cart Upsell replied December 13, 2022

Hello to our friends at Polarside

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation.

Tanu & The In Cart Upsell & Cross Sell Support Team

November 8, 2023

While we are just starting to use the app in our new store, the support team was very easy to work with and available to help us design an on brand upsell experience. The support team was available for calls and chat and made the install of the app easy for myself and my team.

KINONA
United States
9 months using the app
In Cart Upsell replied November 10, 2023

Hi there KINONA,

Thank you for taking the time to leave this great review! It makes us extremely happy that you were able to use our support resources to help you set up your store and design an upsell experience for your customers. We are here to help and do not hesitate to reach out to us.

The Support Team

May 9, 2023

Amazing customer service!! I cannot believe "a few minutes" was actually a real thing. I was assisted within 3 min of my question. Triage and resolution took less than 30 min and I was selling again! Overall the app does exactly as is described and very easy to configure.

Fireworks Revolution
United States
9 months using the app
In Cart Upsell replied May 10, 2023

Hello to our friends at Fireworks Revolution

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 29, 2020

Very easy to setup and use. Got it setup for AJAX cart and was pleasantly surprised with the quick customer support as well.

Coffee Syphon
Canada
9 months using the app
In Cart Upsell replied May 4, 2020

Hello friends from Coffee Syphon!

You have an awesome and fun store! Thanks for leaving this positive review! Glad we got your issue smoothed out quickly and easily :) Have lots of success!

-Sean & the In Cart Upsell Support Team