Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

April 25, 2021

Excellent customer service. I had a problem caused by a theme update and they were on it and fixed it right away. Easy app to use and is converting well. highly recommended.

The Healing Genie Ltd
United Kingdom
8 months using the app
In Cart Upsell replied April 27, 2021

Hello to our friends from The Healing Genie Ltd

We are happy we could assist you! Thank you for leaving this 5-star review! :-)

-Melissa & the In Cart Upsell Support Team

March 28, 2017

Really easy to set up and to use, even if your mother tongue is not english like me. Plus, I had some issue with the app and the staff solved it in 30 minutes ! Very impressed ! Thank you very much !

Tout Au Feminin
Canada
8 months using the app
August 2, 2017

Services in our store have a mandatory materials fee that needed to get added to carts separately. Customers were not adding the materials fee on their own even though the product descriptions reminded them three different times to add the mandatory materials fee. Once we started using Cart Upsell so that customers got a pop-up during checkout, we went from 30% of customers adding the mandatory materials fee to 98% of customers adding the mandatory materials fee.

Using Cart Upsell took less than 10 minutes to set up and solved our issue instantly. Best app we have used in Shopify.

Virtual Reality Summer Camp
United States
8 months using the app
September 13, 2022

Amazing customer service, quick replies and help setting up the app. App is very easy to use and customize.

Heilala Vanilla NZ
New Zealand
8 months using the app
In Cart Upsell replied September 14, 2022

Hello to our friends at Heilala Vanilla NZ

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

February 2, 2021

Simple to use, pays for itself many times over, and support is quick and helpful if needed! Well worth the money if you have additional products that your customers will find useful when they are buying from you.

OTDefense LLC
United States
8 months using the app
In Cart Upsell replied February 3, 2021

Hello to our friends from OTDefense LLC

We really appreciate this! Thank you! We are glad the app and our support has been helpful to you! :-)

-Melissa & the In Cart Upsell Support Team

September 24, 2021

We have recently got the app for a tote bag offer. Very helpful customer service team on hand to style and offering. Recommend

With Nothing Underneath
United Kingdom
8 months using the app
In Cart Upsell replied September 27, 2021

Hello, friends at With Nothing Underneath

Thanks for sharing your experience and leaving us a 5-star review! The ICU team will continue to work hard to provide quality service.

Happy Selling,
-Jevon & The In Cart Upsell Support Team

October 19, 2022

The dev team defintely helps, they are professional and helpful. The app is also easy to use and works well! Great job!

CUBED SKINCARE
Hong Kong SAR
8 months using the app
In Cart Upsell replied October 20, 2022

Hello to our friends at CUBED SKINCARE

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

May 7, 2020

Just started on this app. Has a small issue to which Benedict immediately rectified it. Very quick turnaround. Much appreciated. Thank you.

24th Street Leather Goods
United Arab Emirates
8 months using the app
In Cart Upsell replied May 8, 2020

Hello friends from 24th Street Leather Goods!

Super-appreciative of the time you took to leave our team this excellent review. Ben is awesome! :) Take care and happy selling,

-Sean & the In Cart Upsell Support Team

June 13, 2022

Absolutely perfect support. Answers directly in chat. No need for tickets. I recommend 100%. Thank you!

Kurdistan FA
Netherlands
8 months using the app
In Cart Upsell replied June 14, 2022

Hello to our friends at Kurdistan FA

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation!

Tanu & The In Cart Upsell & Cross-Sell Support Team

June 7, 2023

I was looking for a cart upsell app that used the native theme ajax cart. This app worked perfectly. The customer service team helped implement everything I was looking for and even customized our CSS to match our store. At first the bundle promos displayed a little slow, but with a simple line of code added to our theme they display instantly. Amazing app and support. Thanks.

SNAG
United States
8 months using the app
In Cart Upsell replied June 8, 2023

Hello to our friends at SNAG

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team