Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

September 25, 2017

Awesome App and even more awesome support. They just set up the app in seconds after I have emailed them. Recommend! ;)

Hotsaledaily
United Kingdom
4 months using the app
February 12, 2021

Easy to use, lots of different options for customization. Customer service is super helpful. Would def recommend.

Yoga Strong
United States
4 months using the app
In Cart Upsell replied February 15, 2021

Hello to our friends from Yoga Strong

Thank you for leaving us this great review! We are happy we could assist you! :-)

-Melissa & the In Cart Upsell Support Team

September 20, 2023

Great App and very reactive Team behind

diamond-art
United Kingdom
4 months using the app
In Cart Upsell replied September 22, 2023

Hi diamond-art,

Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read this feedback.

July 9, 2020

This is a great app that will help scale your sales. I had a problem with the app and the customer service was excellent.

Trending Forward
United States
4 months using the app
In Cart Upsell replied July 10, 2020

Hello friends from Trending Forward!

Thank you for leaving this great review!, We really appreciate it!. We hope Trending Forward receives much success online!.

-Melissa & the In Cart Support Team

September 8, 2020

We had a minor problem on our website naipo.de but the support solved it within a few hours and the communication was super fast. Awesome app!

NAIPO
Germany
4 months using the app
In Cart Upsell replied September 9, 2020

Hello friends from NAIPO

We are extremely glad we could help! We are happy that you love the app! Thank you so much for leaving this awesome review here, we really appreciate you taking the time out to do this. If you have any further questions we are ready to help! :-)

-Melissa & the In Cart Upsell Support Team

May 23, 2017

Really great and easy to incorporate, would highly recommend

Dronely
New Zealand
4 months using the app
December 30, 2020

I think the app is very intuitive. At first I thought the interface look quite confusing, this after just a couple of minutes I figured out how to use it, and I must say it is super simple and effective. The AI upsell function is awesome!
But I cant find a function where I can show the upsell discount when the offer is shown. It is only possible for me to add the coupon at checkout, which means that the customer want see the discount until checkout. I had some complications with the upsell not showing and also showing multiple places, but support helped me with this.
Over all saticefied.

vikinx.dk
Denmark
4 months using the app
In Cart Upsell replied December 31, 2020

Hello to our friends from vikinx.dk

Wow, thank you for leaving us this great review! We really appreciate it. We wish you and your store an amazing and prosperous 2021! Cheers! :-)

-Melissa & the In Cart Upsell Support Team

May 4, 2023

thank you so much this call was VERY helpful, I was about to give up when lasandra called me and helped me get things rolling and it looks perfect!!
thanks a bunch Lasandra

K R Farms
United States
4 months using the app
In Cart Upsell replied May 5, 2023

Hello to our friends at K R Farms

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

September 13, 2021

Amazing support, help out with all of our quires and promptly resolved any issues we faced when adding the app to our product in a unique way

Sweet Treats Party Gifts
Australia
4 months using the app
In Cart Upsell replied September 15, 2021

Hello, friends at Sweet Treats Party Gifts

We appreciate the fantastic review and are glad we could be of service. Happy Selling!

-Jevon & The In Cart Upsell Support Team

August 9, 2018

Many thanks for always answering my questions

Sainspiredcl
Chile
4 months using the app