Reviews (1,004)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

August 7, 2016

Not only is the app great, the responsiveness is incredible. I've had 2 questions/requests since I installed a couple months ago and within 24 hours BOTH have been resolved/changed. I've been trialing multiple apps, as we launched our store just a few months ago - and this one is on the upgrade/purchase list. Install it, you won't regret it.

Prnuniforms
United States
About 6 years using the app
April 29, 2019

So far this app has been working perfectly and the support has been awesome. They will help you set the app up and even help you customize the look, color, and location. We are using the mini cart feature for our site and had been told by other app developers that having an upsell in that type of cart would not be possible... But not with this app. They replied super fast to my questions and made the changes that I need. I would highly recommend giving the app a try.

Linx Vapor
United States
Almost 6 years using the app
August 24, 2022

Love that this app offers a free plan for smaller shops, without compromising on its features. The customer service Lisandra is amazing too. She is always available and super responsive. This app has increased my AOV and makes it easy to test different upsells. Highly recommend!

Tiny Hands
United States
Almost 6 years using the app
In Cart Upsell replied August 25, 2022

Hello to our friends at Tiny Hands

Thanks for sharing your review with us and the community. We're thrilled to learn that Lasandra was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 12, 2022

This app is AWESOME! I've used it for years and it's a game changer. Our customers almost always add something onto their order. The customer service is excellent. I always get a quick response and great, friendly service.

Smart Source Seafood
United States
Over 5 years using the app
In Cart Upsell replied May 13, 2022

Hello to our friends from BodyBlendzAU

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

December 30, 2017

The most customizable, intelligent and customer friendly uppsell app. I have been through so many apps and are so happy to finally have found an upsell app that keeps turning in those extra sales without confusing my customers with conflicting pop-ups.

Strikkemani
Norway
Over 5 years using the app
April 2, 2017

Tried a few different upsell carts and nothing compares to In Cart Upsell. It is easy to setup, has lots of options and works great. Most importantly, I'm making money by offering certain add-on products.

Recommend to any Shopify site that wants to make more money by recommending their other products during the shopping experience.

Sokomfy
United States
Over 5 years using the app
June 29, 2022

This app is lightweight and easy to use. Performs flawlessly and has a great back end with analytics to help you tune your offers. 10/10.

ShadeTree Sunglasses
United States
Over 5 years using the app
In Cart Upsell replied June 30, 2022

Hello to our friends at ShadeTree Sunglasses

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The In Cart Upsell & Cross-Sell Support Team

November 22, 2020

Great little app that allows a sleek in cart add to cart button and not a distracting pop-up. We immediately saw an increases in our average cart value! Even got some custom modifications done quickly with no hassle. Highly recommend! www.unitedbracelets.com.au

United Bracelets
Australia
Over 5 years using the app
In Cart Upsell replied November 24, 2020

Hello to our friends from United Bracelets

Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)

-Melissa & the In Cart Upsell Support Team

April 14, 2021

We've used this app for some time mainly for our promo & giveaway items. Very few issues, and when something has come up support was insanely quick to reply.

Favorite Fishing
United States
About 5 years using the app
In Cart Upsell replied April 15, 2021

Hello to our friends from Favorite Fishing

We are happy we were able to help! Thank you for choosing us as your go to upsell app :-) We really appreciate you and wish you and your store great success!

-Melissa & the In Cart Upsell Support Team

July 27, 2018

Will From 'In Cart Upsell' is the man ... I use both the checkout page & draw-style slide out cart ... and needed the upsell installed on BOTH.

The app wizard only allows for 1 option during setup, but the app settings allow for both if you know css, dom setting etc.

As I had no idea, I contacted Will from support who got onto it straight away.
Will add it in, and like magic ... in cart upsell started increasing the size of the order, within minutes.

This app does what it's supposed to ... (makes you more money), (period).

Great work guys, I need to play with it more ... but at least I know it works 100%.

Thank you for a great app.

Bigboyz Club
Australia
About 5 years using the app