Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

March 24, 2022

Great app and customer support! It saved me thousands of dollars not to do custom development on my site.

Norse Interiors
United States
1 day using the app
In Cart Upsell replied March 25, 2022

Hello friends at Norse Interiors

We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success.

Tanu & The In Cart Upsell & Cross-Sell Support Team

April 21, 2022

App spettacolare con assistenza al top, super consigliata.
Assistenza sempre attiva e pronti ad aiutarti.

NaviForce Italia
Italy
1 day using the app
In Cart Upsell replied April 22, 2022

Un saluto ai nostri amici di NaviForce Italia

Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app. Apprezziamo davvero la tua attività e ti siamo così grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte!

Saluti,
Pushpesh e il team di supporto per upsell e cross-sell nel carrello

August 9, 2022

Wonderful customer service! Quick and very helpful. Look forward to seeing how well this app performs for us.

P.S. Good Times
United States
1 day using the app
In Cart Upsell replied August 10, 2022

Hello to our friends at P.S. Good Times

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

October 27, 2020

I've been only using the app for a day or so but had an issue with the popup showing up, I sent a short email to their team and IN MINUTES had a response and the issue was quickly fixed by their team, Literally in disbelief as to how fast it was resolved. Shout out to Jevon for the amazing customer service.

Reflex Insert
Canada
1 day using the app
In Cart Upsell replied October 28, 2020

Hello to our friends from Reflex Insert

We're happy you had a fantastic experience with us! Thanks for leaving us this awesome review! We're thankful for amazing customers like you. We will be sure to let Jevon know that his assistance was very much appreciated :-)

Melissa & the In Cart Upsell Support Team

February 24, 2023

Great app and great, very friendly and fast customer service from Denis. 5-stars from me. /Paul Persson

eu.cleancutcopenhagen.com
Denmark
1 day using the app
In Cart Upsell replied February 24, 2023

Hello to our friends at eu.cleancutcopenhagen.com

Thanks for sharing your review with us and the community. We're thrilled to learn that Denis was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

August 19, 2020

We have only been using the app for a couple of days now but, it was super easy to set up. We had a couple of simple customizations we wanted to get done and like other reviews said the support was very quick to respond to us. Less than 2 hour response time.

Tampa Bay Masks
United States
1 day using the app
In Cart Upsell replied August 19, 2020

Hello friends from Tampa Bay Masks!

Our heartfelt thanks to you for leaving us this awesome 5-star review! thanks as well for the kudos on our customer support :-) We're extremely glad for the support!

-Melissa & the In Cart Upsell Support Team

February 17, 2023

Exactly what we were looking for! Super easy to set up the offers and the support team is incredible! We were having some trouble getting the pop up to show in our cart and the team was able to help us same day. Highly recommend!

Brightech
United States
1 day using the app
In Cart Upsell replied February 20, 2023

Hello to our friends at Brightech
Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

December 6, 2022

Personalization exceeded expectations! The team made is so easy to customize the upsell cart to my website - they were responsive and the process was seamless...and over chat, which was super convenient! Very happy so far.

Stone and Rose
United States
1 day using the app
In Cart Upsell replied December 9, 2022

Hello to our friends at Stone and Rose

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

March 1, 2022

Great customer service! Very helpful setting everything and easily integrates with our store. 10/10 would recommend.

Crooked Store
United States
1 day using the app
In Cart Upsell replied March 2, 2022

Hello friends at Crooked Store

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you promptly. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

January 24, 2023

Great support, they answered all my questions directly and fixed my problem so i am very happy. Very friendly aswell.

Hälsopaketet
Sweden
About 24 hours using the app
In Cart Upsell replied January 24, 2023

Hello to our friends at Hälsopaketet

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team