Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

January 24, 2023

Great support, they answered all my questions directly and fixed my problem so i am very happy. Very friendly aswell.

Hälsopaketet
Sweden
About 24 hours using the app
In Cart Upsell replied January 24, 2023

Hello to our friends at Hälsopaketet

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

August 19, 2022

The big advantage of this development – fast support! Thank you for help! It's very important for business.

Fabula Coffee
United States
About 23 hours using the app
In Cart Upsell replied August 19, 2022

Hello to our friends from Fabula Coffee

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Tanu & The In Cart Upsell & Cross-Sell Support Team

October 15, 2022

Super easy to set up although there were some problems with the setup wizard on my shopify theme. As I already read in the other comments: Fastest support I have ever seen on any customer service. Just told them my problem via chat an literally hald a minute later my problem was solved and included to my shop. Awesome!

Fruitjunkies
Germany
About 21 hours using the app
In Cart Upsell replied October 15, 2022

Hello to our friends at Fruitjunkies

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

July 24, 2022

Regarding the app itself, I will give feedback in the next few days. However, I can't say anything about the support other than absolutely perfect. Even on weekends, they help me with every request within seconds and that's just perfect.

NILO-HAMBURG
Germany
About 20 hours using the app
In Cart Upsell replied July 25, 2022

Hello to our friends from NILO-HAMBURG

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

February 13, 2023

Just what I was looking for. Denis helped us set up a custom offer in a matter of minutes. Can gladly recommend this app for cart upsells!

Klockeriet.se
Sweden
About 17 hours using the app
In Cart Upsell replied February 15, 2023

Hello to our friends at Klockeriet.se

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

March 18, 2022

Awesome, the support helped me to have custom CSS and custom upsell they are just perfect , thank you again!

Unusual Jewelry
France
About 14 hours using the app
In Cart Upsell replied March 22, 2022

Hello friends at Unusual Jewelry

We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success.

Tanu & The In Cart Upsell & Cross-Sell Support Team

February 10, 2022

Very good app and great support. Would totally recommend! Very good app and great support. Would totally recommend!

ANZ Factory
United States
About 9 hours using the app
In Cart Upsell replied February 11, 2022

Hello friends at ANZ Factory

We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you. We really appreciate the high recommendation! We wish you and your store all the best.

Tanu & The In Cart Upsell & Cross-Sell Support Team

October 17, 2022

I use this app on all my stores. It's an easy and non-intrusive ways to bump up the Average Order Value

Broderik
United States
About 5 hours using the app
In Cart Upsell replied October 18, 2022

Hello to our friends at Broderik

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

January 28, 2016

Incredible app and WILL is awesome and a big help! Now I can recommend product upsells at the RIGHT TIME and not annoy people. Easy to install and easy to implement

Kick Print
United States
About 4 hours using the app
May 14, 2020

Never ever wrote reviews before, but this level of customer service is Amaaaaaaazing Benedict O. is great he helped me for an hour and half getting it to look exactly like its a part of my website. love this app and the support team.

The North Brand
United States
About 4 hours using the app
In Cart Upsell replied May 15, 2020

Hello friends from The North Brand!

WOW!! GREAT REVIEW!! Really happy that you think our customer support is amazing -- we appreciate the kudos! Here's to big success for The North Brand online...

-Sean & the In Cart Upsell Support Team