Reviews (1,000)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

September 13, 2021

The app was quick to get set up and when I had some small issues adjusting things their customer support was quick to help and very professional. Definitely recommend.

Amelia Lee Boutique
Canada
3 days using the app
In Cart Upsell replied September 15, 2021

Hello, friends at Amelia Lee Boutique

Thank you for leaving a 5-Stars review. We are glad that our team has managed to meet your needs. Looking forward to serving you in the future!

-Jevon & The In Cart Upsell Support Team

July 21, 2023

We needed a very specific solution for a cart pop-up. This app works perfectly and even lets us run A/B tests on different messages/buttons. Very intuitive and easy to set up. When I needed something a bit specific Lasandra was extradinary in her speed of response and efficiency in getting it done for me. A clean "5 star" rating!!!

Omius Inc.
United States
2 days using the app
In Cart Upsell replied July 24, 2023

Hello Omius Inc.

Thank you for the glowing 5-star review. We are happy that Lasandra could quickly take care of your needs! It is excellent that In Cart Upsell & CrossSell works perfectly for your store.

Stephanie and the Customer Support Team

September 27, 2016

Great app!
easy to use and looks great. The 2 free offers is wonderful.

Thank you!

Eco Matcha
Australia
2 days using the app
January 19, 2022

Love this app so far - best part is the customer service. Lasandra is quick to reply, thorough, and even offers to help integrate and build out the offers. Highly recommend to anyone looking for a cart upsell solution!

Flying Point Apparel
United States
2 days using the app
In Cart Upsell replied January 20, 2022

Hello to our friends from Flying Point Appare

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Tanu & The In Cart Upsell & Cross-Sell Support Team

June 8, 2022

Their customer service is unmatched. Lasandra in particular was amazing. she helped me setup the whole thing as im not very tech savvy. she was patient and did everything I asked. She made the add to cart button and overall colour scheme match our website to the add on look seamless. No question was silly nor too much to ask. Bearing in mind I made this request at 2am GMT whilst making amendments to our website.
Highly recommended, Thank you Lasandra xxx

A-List Lace Hair
United Kingdom
2 days using the app
In Cart Upsell replied June 9, 2022

Hello to our friends from A-List Lace Hair

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The In Cart Upsell & Cross-Sell Support Team

May 26, 2022

Lasandra is amazing and always there to help. She's so intelligent and very quick. Love the app so far. Can't wait to put it into play.

Sacred Visions
United States
2 days using the app
In Cart Upsell replied May 30, 2022

Hello to our friends at Sacred Visions

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted Lasandra was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

April 25, 2022

Must have for your store. Its the perfect app I didn't know I was missing. The support is top notch grade. It was a treat to stumble on this app! Get it now!

No Live Bait Needed
United States
2 days using the app
In Cart Upsell replied April 26, 2022

Hello to our friends from No Live Bait Needed

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The In Cart Upsell & Cross-Sell Support Team

April 21, 2022

App spettacolare con assistenza al top, super consigliata.
Assistenza sempre attiva e pronti ad aiutarti.

NaviForce Italia
Italy
1 day using the app
In Cart Upsell replied April 22, 2022

Un saluto ai nostri amici di NaviForce Italia

Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app. Apprezziamo davvero la tua attività e ti siamo così grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte!

Saluti,
Pushpesh e il team di supporto per upsell e cross-sell nel carrello

August 9, 2022

Wonderful customer service! Quick and very helpful. Look forward to seeing how well this app performs for us.

P.S. Good Times
United States
1 day using the app
In Cart Upsell replied August 10, 2022

Hello to our friends at P.S. Good Times

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

October 27, 2020

I've been only using the app for a day or so but had an issue with the popup showing up, I sent a short email to their team and IN MINUTES had a response and the issue was quickly fixed by their team, Literally in disbelief as to how fast it was resolved. Shout out to Jevon for the amazing customer service.

Reflex Insert
Canada
1 day using the app
In Cart Upsell replied October 28, 2020

Hello to our friends from Reflex Insert

We're happy you had a fantastic experience with us! Thanks for leaving us this awesome review! We're thankful for amazing customers like you. We will be sure to let Jevon know that his assistance was very much appreciated :-)

Melissa & the In Cart Upsell Support Team