Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

August 19, 2022

The big advantage of this development – fast support! Thank you for help! It's very important for business.

Fabula Coffee
United States
About 23 hours using the app
In Cart Upsell replied August 19, 2022

Hello to our friends from Fabula Coffee

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Tanu & The In Cart Upsell & Cross-Sell Support Team

July 24, 2022

Regarding the app itself, I will give feedback in the next few days. However, I can't say anything about the support other than absolutely perfect. Even on weekends, they help me with every request within seconds and that's just perfect.

NILO-HAMBURG
Germany
About 20 hours using the app
In Cart Upsell replied July 25, 2022

Hello to our friends from NILO-HAMBURG

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

February 21, 2023

Customer service is very reactive and efficient! Thank you Denis I really appreciated your help and your professionalism.

As I Am
United States
36 minutes using the app
In Cart Upsell replied February 22, 2023

Hello to our friends at As I Am

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

March 18, 2022

Awesome, the support helped me to have custom CSS and custom upsell they are just perfect , thank you again!

Unusual Jewelry
France
About 14 hours using the app
In Cart Upsell replied March 22, 2022

Hello friends at Unusual Jewelry

We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success.

Tanu & The In Cart Upsell & Cross-Sell Support Team

February 10, 2022

Very good app and great support. Would totally recommend! Very good app and great support. Would totally recommend!

ANZ Factory
United States
About 9 hours using the app
In Cart Upsell replied February 11, 2022

Hello friends at ANZ Factory

We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you. We really appreciate the high recommendation! We wish you and your store all the best.

Tanu & The In Cart Upsell & Cross-Sell Support Team

January 28, 2016

Incredible app and WILL is awesome and a big help! Now I can recommend product upsells at the RIGHT TIME and not annoy people. Easy to install and easy to implement

Kick Print
United States
About 4 hours using the app
May 14, 2020

Never ever wrote reviews before, but this level of customer service is Amaaaaaaazing Benedict O. is great he helped me for an hour and half getting it to look exactly like its a part of my website. love this app and the support team.

The North Brand
United States
About 4 hours using the app
In Cart Upsell replied May 15, 2020

Hello friends from The North Brand!

WOW!! GREAT REVIEW!! Really happy that you think our customer support is amazing -- we appreciate the kudos! Here's to big success for The North Brand online...

-Sean & the In Cart Upsell Support Team

January 12, 2022

The customer service is just above and beyond anything I've experienced! A highly skilled CSS coder spent over an hour with me making the app look exactly how I wanted it on both desktop and mobile. This has been a huge improvement to our store. I cannot recommend this company enough.

The Modern Dane
United States
About 3 hours using the app
In Cart Upsell replied January 13, 2022

Hello to our friends from The Modern Dane

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

January 12, 2022

Support was absolutely amazing in assisting with the setup, helped with positions, fonts, colours etc. Recommended

The Watch Boutique
South Africa
About 2 hours using the app
In Cart Upsell replied January 12, 2022

Hello to our friends from The Watch Boutique

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

February 4, 2022

Just installed the app and Lisandra from the live chat support set up and customized the whole upsell widget for me. Couldn't have asked for a better support, amazing!

Amari Wear
Switzerland
About 2 hours using the app
In Cart Upsell replied February 8, 2022

Hello to our friends from Amari Wear

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Tanu & The In Cart Upsell & Cross-Sell Support Team