Reviews (1,004)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

March 22, 2021

Have found that our offers stop showing from time to time but got great support to resolve this quickly, even on a Sunday..

Jules Bridal Jewellery
Ireland
Almost 5 years using the app
In Cart Upsell replied March 24, 2021

Hello to our friends from Jules Bridal Jewellery

We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!

-Melissa & the In Cart Upsell Support Team

October 5, 2023

This was the only app I could find that did exactly what I wanted.

It was able to only show my add-on item for the products I wanted it to.

Support was excellent. I changed my theme which stopped the app working. They fixed it within 1 hour.

I would recommend it to anyone.

Beddoes Products
United Kingdom
Almost 5 years using the app
In Cart Upsell replied October 6, 2023

Greetings Beddoes Products,

It i great to hear that In Cart Upsell & CrossSell is doing exactly what you were looking for and we appreciate that you were able to leave us this great review. We take pride in providing the support that you need to help setup your app and theme. Thanks again for your review!

The In Cart Upsell & CrossSell team

February 2, 2016

This app is VERY easy to use and Will is always there to help out!

Paragon Apparel
United States
Almost 5 years using the app
November 5, 2023

Epic! it's is great and bring us many sales!!!

Sexy Real Sex Dolls
United States
Over 4 years using the app
In Cart Upsell replied November 7, 2023

Hi Sexy Real Sex Dolls,

It is great to see this 5-star review and even greater that In Cart Upsell & CrossSell is bringing you the sales you are wanting. Let us know if you need anything!

The In Cart Upsell Support Team

November 25, 2022

Lasandra was super helpful getting our offers to integrate and look seamless with our store. Thank you.

Dower & Hall
United Kingdom
Over 4 years using the app
In Cart Upsell replied November 28, 2022

Hello to our friends at Dower & Hall

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

September 10, 2019

Best App and best customer support experience, they will literally call you and set everything up for you! I have not received this level of support and service from any other app provider. At first I was hesitant because I thought it would be hard to use and set up and far from it not only is the app easy to use they will literally help you install everything!!!! Thank You Thank You!!!!!

Alkaline Herb Shop
United States
Over 4 years using the app
July 7, 2021

Great app, great customer service! In Carp Upsell & Cross Sell Gives us a return we are very satisfied with.

Ruff Houzin
United States
Over 4 years using the app
In Cart Upsell replied July 12, 2021

Hello to our friends from Ruff Houzin

Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & the In Cart Upsell Support Team

April 22, 2022

The app itself has been quite useful on our site, I definitely recommend it. We've been presently surprised with the number of upsells it's added. BUT MORE IMPORTANTLY, the chat support and tech support are unmatched with other Apps we've used. This app has had the best customer service we've experienced, hands down.

House by JSD
United States
About 4 years using the app
In Cart Upsell replied April 25, 2022

Hello to our friends at House by JSD

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

Edited March 12, 2024

Great app to add some extra selling points to your website. With a very friendly support team. I had a problem with positioning an offer on my new theme and they helped perfectly with the installation of this app on my new theme.

RevitalTrax
Netherlands
About 4 years using the app
In Cart Upsell replied May 5, 2023

Hello to our friends at RevitalTrax

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

October 13, 2020

Great conversions and the BEST customer support from any app we have worked with. All around a great addition to any website!

Toor Knives
United States
About 4 years using the app
In Cart Upsell replied October 14, 2020

Hello to our friends from Toor Knives

Thank you for this awesome feedback! We're happy you had a fantastic experience. We are glad we were able to help! :-) We wish you all the best on your e-commerce journey!

Melissa & the In Cart Upsell Support Team