Reviews (1,004)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

December 3, 2020

Seems to work great but with the free version (as stated) there is a "Powered By In Cart Upsell" that looks so tacky and who wants their customer to see it as a upsell funnel!!! Otherwise works easy enough.
Will probably uninstall.

Red Robin
United Kingdom
5 days using the app
In Cart Upsell replied December 4, 2020

Hello to our friends from Red Robin

Thank you for leaving us this review! We have made note of your concerns and will definitely work on this! We wish you all the best!

-Melissa & the In Cart Upsell Support Team

January 28, 2016

Incredible app and WILL is awesome and a big help! Now I can recommend product upsells at the RIGHT TIME and not annoy people. Easy to install and easy to implement

Kick Print
United States
About 4 hours using the app
May 14, 2020

Never ever wrote reviews before, but this level of customer service is Amaaaaaaazing Benedict O. is great he helped me for an hour and half getting it to look exactly like its a part of my website. love this app and the support team.

The North Brand
United States
About 4 hours using the app
In Cart Upsell replied May 15, 2020

Hello friends from The North Brand!

WOW!! GREAT REVIEW!! Really happy that you think our customer support is amazing -- we appreciate the kudos! Here's to big success for The North Brand online...

-Sean & the In Cart Upsell Support Team

March 14, 2023

Customer Support is unlike anything I've experience. They work so fast and can do exactly what you want.

NYC Luxury
United States
About 3 hours using the app
In Cart Upsell replied March 15, 2023

Hello to our friends at NYC Luxury

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 1, 2016

Interesting app..My main concern was to find out if its MOBILE FRIENDLY and was glad to see that it is.

Fabsista
Kenya
3 days using the app
May 4, 2023

Brilliant support once you purchase. It's helping upsell on every SKU! Lasandra who helped us set up the offers was incredibly patient and very clear in her instructions to make sure it worked without any issues.

Noughty Wine US
United States
About 3 hours using the app
In Cart Upsell replied May 5, 2023

Hello to our friends at Noughty Wine US

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

November 17, 2023

i encounter a problem on setting up an offer. but the costumer support is superb. it took a bit but we finally got it working perfectly. regarding the app itself. ones we pinpoint the issue. it works like a charm. easy to use and navigate

crossfaceGEAR
United States
About 3 hours using the app
In Cart Upsell replied November 20, 2023

Hi crossfaceGEAR,

Thank you for this 5-star review. It is great to hear that you and our customer support team were able to find the resolution you needed to get your app up and running the way you wanted. Please reach out anytime you need!

The Support Team

September 17, 2022

Eine super APP. Und der Support ist sehr hilfreich. Ich bin bislang sehr zufrieden. Vor allem, da die Integration im Shop einfach ist.

Freelastics
Germany
About 3 hours using the app
In Cart Upsell replied September 18, 2022

Hello to our friends at Freelastics

Wir sind unglaublich dankbar, dass Sie sich die Zeit genommen haben, uns eine so wundervolle Bewertung zu hinterlassen. Wir freuen uns sehr zu hören, dass Sie In Cart Upsell & Cross-Selling genießen. Wir freuen uns, dass unser Support-Team Ihnen helfen konnte. Wir lieben es, Sie als Kunden zu haben, und wir sind immer hier, um Ihrem Shopify-Shop zum Erfolg zu verhelfen!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 16, 2023

Terrible application, it doesn't work and the customer service people always respond the same as they are in development

Rs Motor
Spain
3 days using the app
In Cart Upsell replied August 18, 2023

Hi Rs Motor,

We’re very sorry you’ve had this experience, our application is undergoing maintenance and we expect to return to full functionality very soon. In the meantime, we will be providing updates on the app dashboard. We will reach out to you once our developers have resolved the issue to provide an update and a discount for the inconvenience.

January 12, 2022

The customer service is just above and beyond anything I've experienced! A highly skilled CSS coder spent over an hour with me making the app look exactly how I wanted it on both desktop and mobile. This has been a huge improvement to our store. I cannot recommend this company enough.

The Modern Dane
United States
About 3 hours using the app
In Cart Upsell replied January 13, 2022

Hello to our friends from The Modern Dane

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team