Reviews (1,004)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

May 22, 2023

Really fast & professional support from Denis. Got everything fixed and the plugin works beautifully!

Jerky Shop Norge
Norway
About 2 hours using the app
In Cart Upsell replied May 25, 2023

Hello to our friends at Jerky Shop Norge

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

February 26, 2023

Great app and great, very friendly and fast customer service. They answer within minutes and can do anything for you. Highly recommend!

Artmementos
Bulgaria
About 2 hours using the app
In Cart Upsell replied March 1, 2023

Hello to our friends at Artmementos

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the high recommendation.

Tanu & The In Cart Upsell & Cross Sell Support Team

September 21, 2022

incredible customer service, they helped set up our page over chat so it looked exactly how we wanted

N*SP
Canada
About 2 hours using the app
In Cart Upsell replied September 21, 2022

Hello to our friends at N*SP

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

October 5, 2022

Great service and result from the start. We downloaded this app to have one specific feature installed, and when it required extra support to do so Denis helped quickly and effectively. Looking forward to exploring more features as we dive in.

Despaña Brand Foods
United States
About 2 hours using the app
In Cart Upsell replied October 6, 2022

Hello to our friends at Despaña Brand Foods

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Denis could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 19, 2023

Great app! It is easy to set up & use :) Helpful to link products together and help customers see new offerings. Customer service was very helpful with my questions as well.

Tails Up, Pup
United States
About 2 hours using the app
In Cart Upsell replied April 21, 2023

Hello to our friends at Tails Up, Pup

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

June 28, 2022

I just installed the app, it's good but the best part is the support. Awesomely effective and quick, thank you!

Boreale
Brazil
1 day using the app
In Cart Upsell replied June 30, 2022

Hello to our friends from Boreale

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

November 17, 2021

We had a minor setup wizard issue so we hopped on chat with the devs. They solved the issue super quickly and positioned our upsell widget exactly where we wanted it. A+ support!

ColorLugs™
United States
About 1 hour using the app
In Cart Upsell replied November 18, 2021

Hello, ColorLugs™ & Team,

Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app support.
We wish ColorLugs™ great successes and all the very best!
Cheers!

`Harish - Customer Success Team

Edited January 23, 2018

Makes the site load way slower sometimes. Had to uninstall it.

Wemakehomes
Romania
1 day using the app
In Cart Upsell replied July 8, 2019

Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)

You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the In Cart Upsell Team

---------------------------
Previous Reply:​

I'm sorry this happened to you! We've fixed this issue - it's no longer possible for this app to slow down your store.

May 9, 2023

The app i was looking for!

Very good for cart page upsell and super helpful support to help you with your design.

Kreaturen
Sweden
About 1 hour using the app
In Cart Upsell replied May 10, 2023

Hello to our friends at Kreaturen

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

March 17, 2023

Excellent customer service! I was having an issue with the setup wizard and Lasandra had me up and going in 10 minutes. Cant wait to see how this app does to drive sales

Angling Revolution
United States
About 1 hour using the app
In Cart Upsell replied March 22, 2023

Hello to our friends at Angling Revolution

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team