Reviews (273)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its precise tracking and support across multiple platforms like Facebook, TikTok, and others, enhancing ad campaign optimization and ROAS. It features server-side tracking, real-time reporting, and GDPR compliance, making it ideal for DTC businesses. Merchants appreciate its easy installation, user-friendly interface, and efficient pixel management. Additional features like conversion API and test events are also valued, alongside exceptional customer support.

Edited June 28, 2024

It was perfect with Laiba

MOSAIK-FLOOR
France
9 days using the app
infinitecommerce.io replied June 22, 2024

Thank you for your feedback! 😊 We're glad you found the support helpful. We'll work on ensuring that our encouragement for reviews feels more natural and not forced. Your input is valuable to us!

February 27, 2024

Big Thanks to Irfan!
I had a problem with Facebook Pixel, but Irfan fixed it! He explained things so I could understand and was really patient. Thanks to Irfan, my Facebook Pixel is now working just right, and I even learned a few things about how to use it better. I'm very happy with his help. Irfan is awesome!

Thank you, Irfan!

TKJ
Malaysia
About 1 hour using the app
infinitecommerce.io replied March 1, 2024

That's fantastic to hear! 🎉 Irfan truly went above and beyond to assist you with your Facebook Pixel issue. We're thrilled that he was able to explain things clearly, patiently guide you through the process, and help optimize your use of the Pixel. Your satisfaction is our top priority, and we're delighted that Irfan's help has left you feeling happy and confident. Thank you for recognizing his efforts—he's indeed awesome! If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊👏

December 6, 2023

Haider helped me to setup my pixel through google meeting and within few minutes everything worked perfectly. Awesome support!

WonderKiddos
Slovenia
About 1 hour using the app
infinitecommerce.io replied December 17, 2023

That's fantastic news! 🌟 We're thrilled to hear that Haider provided awesome support in setting up your pixel through a Google meeting, and that everything is working perfectly within a few minutes. If you have any more questions or need further assistance, don't hesitate to reach out. Haider and the entire team are here to help!

April 2, 2024

I am a brand new comer for both Meta Ads and this FB Pixel App. Thank you, Laiba, helping me through Meta Pixel connection to my Shopify.

Now am waiting for their guide on how to use the Free Plan of this App.to follow customers behaviors to grow and scale my business.

EWAY CASA WINDOW TREATMENTS
China
About 1 hour using the app
infinitecommerce.io replied April 3, 2024

I'm glad to hear that Laiba could assist you with connecting Meta Pixel to your Shopify store! 🌟 For guidance on using the Free Plan of the FB Pixel App to track customer behaviors and scale your business, you can expect detailed instructions from the support team. If you have any more questions or need further assistance along the way, feel free to reach out. We're here to help you succeed in growing your business! 😊🚀

January 20, 2024

Fatima was very helpful. 100% thank you!

Iisaka Station
United States
About 1 hour using the app
infinitecommerce.io replied January 21, 2024

🌟 Thank you for your kind words! We're thrilled to hear that Fatima was very helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help! 💯🙌 #GratefulCustomer #TopSupport

February 8, 2024

Iqra was helpful in getting me set up with my account and shop.

SojournalistMedia
United States
About 1 hour using the app
infinitecommerce.io replied February 11, 2024

We're glad to hear that Iqra was helpful in getting you set up with your account and shop! If you have any further questions or need assistance, feel free to reach out. We're here to help!

September 10, 2023

Thank You Very much foe being so supportive. Highlyyyyy Recommending.

My Store
Pakistan
About 1 hour using the app
infinitecommerce.io replied September 11, 2023

Thank you for your feedback! 🙌😊

June 15, 2023

Great Support. very co operative staff. quick response & easy to install & use. Recommeded to others

House Hold Point
Pakistan
About 1 hour using the app
infinitecommerce.io replied June 18, 2023

Thank you for your kind words! 😊 We're thrilled to hear that you had a positive experience with our support team. Our goal is to provide excellent service and make sure our customers have a smooth and enjoyable experience. We appreciate your recommendation and are grateful for your support. If you have any further questions or need assistance in the future, don't hesitate to reach out. 👍

June 28, 2024

FATIMA THANK YOU SO MUCH FOR YOUR PATIENCE.
YOU REALLY HELP ME SET UP THE APP
I GREETLY RECOMMANDE HER.
I DO LOVE HER. SHE IS VERY PROFESSIONAL AND SWEET
THANK AGAIN

Soraya original
United States
About 1 hour using the app
infinitecommerce.io replied July 3, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that Fatima was patient and professional in helping you set up the app. Your glowing recommendation means the world to us! 🌟

We're delighted that you had such a positive experience and appreciate your heartfelt feedback. If you need any further assistance, don't hesitate to reach out. We're always here to help! 👍

May 16, 2024

Great customer service by Fatimah. She is a great help!

Aloha Shirts Club
United States
About 1 hour using the app
infinitecommerce.io replied May 19, 2024

😊 Thank you for your wonderful review!