Overall rating
4.1
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
May 13, 2023

The app doesn't work as they stated. Installed Flowed all steps to set it up and nothing happened. Glad i dint pick a plan to pay for.

Kurrasch Gaming Merch Store
United States
11 minutes using the app
Engagebud Inc replied May 22, 2023

Dear Tanner,

I'm Kabir, co-founder of Engagebud. I appreciate your feedback and I'm sorry to hear about your recent experience. After personally reviewing your session analytics, it seems there may have been a small misunderstanding in the campaign setup - it was not set live, which is why it didn't appear on your store.

We're committed to providing prioritized support to all our users, which is why I've made my personal mobile number and email available(Scroll down) to ensure immediate assistance. However, it also appears you didn't raise any tickets. Had we been alerted, our team would have been more than ready to address your concerns right away!
To ensure you're getting the most out of our tool, I'd like to personally invite you for a tailored walkthrough of our platform. I have reached out to you via email and am looking forward to your response.

Please give us another chance to turn your experience around. We're here to help.

Best,
Kabir
Co-founder, Engagebud