Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of setup and use, and its ability to enhance the professional look of their stores by displaying Instagram feeds. It's noted for increasing traffic and sales, offering customization, and providing reliable service even on the free plan. The customer service team is commended for their quick and efficient support, resolving issues and offering proactive advice for better integration. It's recommended for small businesses and those wanting to add Instagram content to their sites to build customer trust and increase Instagram followers.

August 24, 2021

It is a very helpful application, and there is a free plan, which is very helpful to our current small-scale newly launched website, and can support custom IG display layout and colour to match the theme of the website. The most important thing is that they are very enthusiastic and can contact them at any time for help. 100% recommended

Asphalt Social Klub
United Kingdom
About 2 years using the app
OneCommerce replied August 24, 2021

Hi Asphalt Social Klub Admin,

Here is Rachel from Socialhead Team.

Firstly, I sincerely thank you for your valuable review about our app as well as our service.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you so much for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

September 12, 2022

Selena was very helpful and fixed an issue I was having, as well as took the extra step to make the widget visually appealing. She asked if I wanted it to better match my website theme. Very pleased!

The Rogue Petal Co.
United States
About 2 years using the app
OneCommerce replied September 12, 2022

Hi The Rogue Petal Co. Admin,

This is Selena again from Instagram Feed, Story & Tiktok Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

Regards,

Selena
OneCommerce

January 30, 2023

Works perfectly and has amazing support 10/10. We have had this app installed for over a year now. Does exactly what we need it to

Pro White Teeth Kits
United Kingdom
Almost 2 years using the app
OneCommerce replied January 30, 2023

Hi Pro White Teeth Kits admin,

Here is Ricky again from Socialwidget team.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky
Socialwidget by OneCommerce

February 1, 2021

Great app that is free to use and has amazing customer service! Helped me a lot with my social proof on the website. Highly recommended.

Patriot Alpha
United States
About 2 years using the app
OneCommerce replied February 1, 2021

Dear Patriot Alpha store admin,

Here is Annie from Customer Support of Socialhead team. Thank you very much for the feedback.

Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.

If you have any other questions or would like me to clarify anything else, please, let me know. I am always glad to help in any way I can.

Wishing you a good day!
Annie

March 23, 2022

It does exactly what it says. the free version gives alot of utility. Most importantly, the customer service is impeccable!

EthosSphere
United States
About 2 years using the app
OneCommerce replied March 24, 2022

Hello EthosSphere admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialwidget - Instagram Feed, Story & TikTok

March 26, 2022

very helpful and fast! I would totally recommend social widget to my colleagues who are planning to build sites

paresseux.studios
Philippines
About 2 years using the app
OneCommerce replied March 28, 2022

Hi Paresseux.studios Admin,

This is Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

Edited January 17, 2023

Worked ok in the beginning but now asks for added permissions that you can't opt out of. You can't back to the dashboard unless you agree to them. Not needed now.

Avalon Meat Candy
United States
About 2 years using the app
OneCommerce replied August 23, 2021

Hi Avalon Meat Candy Admin,

Here is Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

September 22, 2021

I use this to have my Instagram feed on my homepage. Have no issues with it works all the time, even with the starter pack. Customer service is A1 easy to deal with and very helpful.

Art by Sarah
Australia
Almost 2 years using the app
OneCommerce replied September 22, 2021

Hi Art by Sarah Admin,

This is Rachel from Socialhead Team.

On behalf of the team, I sincerely thank you for your precious time taken to leave us this kind review.

We want to share that you are the reason for us to grow more and bring a better customer experience.

Once again, thank you so much for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

November 4, 2021

Really useful app and great customer service provided which was especially good for us who are new to the Shopify platform

Unleash Your S.E.X.Y.
United Kingdom
Almost 2 years using the app
OneCommerce replied November 4, 2021

Hi Unleash Your S.E.X.Y. Store Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

February 3, 2021

vicky customer service was amazing ! she helped me out with the few issues i was having I'm so happy

Tru Organic Essentials
United States
Almost 2 years using the app
OneCommerce replied February 3, 2021

Hi Tru Organic Essentials store admin,

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Vicky