Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

December 21, 2021

This app helps me a lot, I put the ins feed on my home page and tag the products, I'm ready to put my tiktok video on the page:) What's more, Rachel(the customer service) is the best!

Momanda
Hong Kong SAR
Over 1 year using the app
OneCommerce replied December 21, 2021

Hi Momanda Store Admin,

This is Rachel from Socialhead Team.

Firstly, I sincerely thank you for leaving your precious review about the app and our support quality.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

December 20, 2021

Great service, great app. Works just like we expected adding the tiktok feed into the homepage, works fine also for IG.

CM INTERNATIONAL
United States
Over 1 year using the app
OneCommerce replied December 20, 2021

Hi CM INTERNATIONAL Store Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

March 24, 2022

The free version of the app has so far exceeded my expectations. A big thank you to Abby for her amazing customer service. Definitely recommend!

Perky Official
Australia
Over 1 year using the app
OneCommerce replied March 28, 2022

Hello Perky Official admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialwidget - Instagram Feed, Story & TikTok

July 22, 2022

We really like this app and have been using it for more than 1 year. It's annoying a little bit that you have to reconnect the shop to the Instagram account every month (which is due to Instagram's data protection), a hint about this would be great. Otherwise full marks from us! Sebastian from www.tribalgear.eu

Tribal Gear EU
Germany
Over 1 year using the app
OneCommerce replied July 22, 2022

Hi Sebastian,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialwidget - Instagram Feed, Story & TikTok

June 1, 2022

Fan-bloody-tastic. The customer service is unreal, and the app itself is flawless. Any issues and their team are ready to help before you can even message them! Will be using you guys again for sure. Thank you for the brilliant service <3 <3 <3

AIDAN
Australia
Over 1 year using the app
OneCommerce replied June 1, 2022

Hi Aidan,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialwidget - Instagram Feed, Story & TikTok

Edited August 21, 2020

very good and intuative app. Very easy to install, and add it to any page you like. It displays my Instagram posts very easily and is a quick loading app which is very good. I would highly recommend this app for its great design and a special thanks to Vivian for all the help with setting up my app. exceptional service!

ultimate custom deskmats
New Zealand
Over 1 year using the app
Edited May 17, 2022

Had some trouble at first because media was suddenly not showing up on the website but was all sorted out thanks to Rachel of the support team! Really really helpful!

in the nude.
Philippines
Over 1 year using the app
February 4, 2021

schneller support, auch über team viewer, richtig gut. kann ich nur weiter empfehlen, volle 5 sterne

Bradly
Germany
Over 1 year using the app
OneCommerce replied February 4, 2021

Hallo admin,

Zunächst einmal danke ich Ihnen von Herzen, dass Sie eine Bewertung abgegeben haben.

Sie sind der Grund für uns, mehr zu wachsen und ein besseres Kundenerlebnis zu erzielen.

Nochmals vielen Dank, dass Sie unserer App vertrauen und sie nutzen.

Außerdem entwickeln wir einen Blog mit allen nützlichen Informationen, die Sie bei der Abwicklung Ihres Geschäfts in sozialen Netzwerken mit allen Apps von Socialhead unterstützen können.

Weitere Informationen finden Sie hier: https://socialhead.io/blog/

Freundliche Grüße!

Vicky

February 9, 2022

I use this app for an insta feed on my home page and it's perfect. Rachel from the support team is super friendly and helpful in making sure it's all running smoothly, would highly recommend.

The Wild Flower Co
Australia
Over 1 year using the app
OneCommerce replied February 9, 2022

Hi The Wild Flower Co Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving your awesome review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

May 24, 2022

Great app to automatically link to Instagram, or TikTok on the free version. You can also remove posts that might not be relevant to your customers. Customer service is top notch too.....they go the extra mile which is very much appreciated. Thank you so much!...

Kavi The Poetry-Art Project
India
Over 1 year using the app
OneCommerce replied May 24, 2022

Hello Kavi The Poetry-Art Project Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Allow me to share that the Tiktok function will be on our pricing plans. Kindly have a look at this article for your reference: https://socialhead.io/plan-socialwidget/

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok