Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

August 5, 2022

Great support, helped me super fast and was very friendly. Can absolutely recommend. App works fine too.

sorrynotsocial
Germany
About 1 year using the app
OneCommerce replied August 5, 2022

Hi sorrynotsocial Admin,

Here is Julie again from Socialhead Team.

First of all, I sincerely thank you for leaving your awesome review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Julie
Socialwidget - Instagram Feed, Story & TikTok

February 21, 2022

This APP is very useful! The customer service is very helpful, they respond and deal with my question very soon!

Lalifit Home
China
About 1 year using the app
OneCommerce replied February 21, 2022

Hello Lalifit Home admin,

Here's Felix from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialwidget - Instagram Feed, Story & TikTok

January 25, 2022

I used this app to add my instagram feed to my website. It really elevates my website and showcases the photography (and effort) we put into our social feed. Felix was extremely helpful and guided me through the whole process and has very good attention to detail (even making sure the button colours matched my brand colour.) His responses were also very fast meaning I could implement this on my website straight away. I am very happy with the customer service and highly recommend :)

damnn
Australia
About 1 year using the app
OneCommerce replied January 25, 2022

Hi damnn admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialwidget - Instagram Feed, Story & TikTok

December 23, 2020

Really easy and nice to use. I contacted support to help me with an issue and they were quick and easy to respond and made sure everything was correct. I don't really leave reviews, but I think they deserved a 5-star!

Tulipe
United States
About 1 year using the app
OneCommerce replied December 24, 2020

Hi Tulipe store admin,

Here is Annie from Customer Support of Socialhead.

I received your feedback and it encourages our team so much.

We will try our best to give you better experience in next versions. If you meet any issue while using our app, please don't be hesitate to contact us

Once again, thank you for your trust and use of our app.

Warmest Regards,
Annie

August 23, 2021

Great app, great features with reasonable pricing, very helpful support who would even support us on the weekends!

SeoulBox
United Kingdom
About 1 year using the app
OneCommerce replied August 23, 2021

Hi SeoulBox Admin,

Here is Rachel from Socialhead Team.

First of all, I sincerely thank you for your generous and valuable review.

You are the reason for us to grow more and bring a better customer experience.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

April 14, 2022

Great job! Thank you for all of the help Felix! I could not connect Instragram widget without your help.

Ocean Vida
United States
About 1 year using the app
OneCommerce replied April 15, 2022

Hi Brian,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialwidget - Instagram Feed, Story & TikTok

November 25, 2022

perfect service. they provide immediate assistance. Had a problem with syncing but they resolved it in seconds.

HONOR Greek Luxury
Greece
About 1 year using the app
OneCommerce replied November 25, 2022

Hi HONOR Greek Luxury Admin,

Here is Rachel from Socialwidget team.

First of all, I sincerely thank you for your awesome review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Rachel
Socialwidget by OneCommerce

July 20, 2021

App works as expected, like you can customize it quite alot even in the free plan. Support is through the roof, had some authentication issues (photos didn't load), got in touch with them. Not only did Rachel help out with the issue, she came up with some customizations and design ideas I've implemented on the spot. I was quite blown away with this customer experience. Highly recommend this app and team.

M2RMoto
Romania
About 1 year using the app
OneCommerce replied July 20, 2021

Hi M2RMoto Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments. I really appreciate your valuable opinions.

I and my team are really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

December 25, 2020

Quite a funny app. No requirement for coding ability, and it just takes few minutes to add all IG pictures to any page you want to input. The Pop-Up feature is something I really recommend.

Pickyval
Taiwan
About 1 year using the app
OneCommerce replied December 25, 2020

Hi Pickyval store admin,

Here is Vicky from Socialwidget Team.

First of all, I sincerely thank you for using our app. In addition, I would like to acknowledge any comments on app features and forward them to product development.

In the course of use, if any other inconvenience, please feel free to contact us.

Have a nice weekend ❤️

Best Regards,

August 23, 2021

This App recently changed and I was having issues showing the feed on my site. I reached out to support via the Live Chat option and was served by Rachel. She was fast, responsive and extremely helpful! She was also proactive and noticed that the CTA colour did not match the rest of the my site and helped update it. Thank you so much!

kesshō
Australia
About 1 year using the app
OneCommerce replied August 23, 2021

Hi Kesshō Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome and valuable comments.

I and my team are really happy to know that you love our app & support. Your valuable feedback is our greatest asset!

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel