Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

November 15, 2022

Ricky was the best for customer service! He sorted everything out for us and saved our day. Thank you!

Briar & Bramble
United Kingdom
11 months using the app
OneCommerce replied November 15, 2022

Hi Briar & Bramble,

Here is Ricky again from Socialwidget team.

First of all, I sincerely thank you for your awesome review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky

July 14, 2021

Great app, great customer service, highly recommend it :)
Has paid options (that are worth it), but also offers a free version of the app that works flawless.
Thanks team!

Frog Dive
Australia
11 months using the app
OneCommerce replied July 14, 2021

Hi Frog Dive Admin,

Here is Rachel from Socialhead Team.

First of all, I sincerely thank you for your kind and lovely review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

January 18, 2022

I contacted support with an issue with my feed uploading and they were very helpful and even suggested adjusting the colors within the app and adding an avatar to make my site look that much more professional! Thank you!

MeganKohlerDesign
United States
11 months using the app
OneCommerce replied January 18, 2022

Hi MeganKohlerDesign admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialwidget - Instagram Feed, Story & TikTok

April 7, 2022

The support team was super helpful and even take the time to look over my store and suggested changes to make my store look better!

Just Dutch US Official Site
United States
11 months using the app
OneCommerce replied April 8, 2022

Hello Just Dutch US Official Site admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialwidget - Instagram Feed, Story & TikTok

July 30, 2021

Works very good and the support team is always ready to help you.
fast responses and good tips to improve your website

Primine Supplements
Belgium
11 months using the app
OneCommerce replied July 30, 2021

Hi Primine Supplements Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

September 13, 2022

Ottima app, e soprattutto ottima assistenza e supporto.
Rachel è stata cordialissima e attenta ai miei bisogni

Arancia Queen
Italy
11 months using the app
OneCommerce replied September 13, 2022

Hi Arancia Queen Admin,

This is Rachel from Instagram Feed, Story & Tiktok Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/

Best Regards!

Rachel
OneCommerce

Edited April 29, 2022

Really love this app and the customer service is fantastic! Thank you for going above a beyond for me.

Nine Mile Clothing
United Kingdom
11 months using the app
OneCommerce replied September 22, 2021

Hi Nine Mile Clothing Admin,

This is Rachel from Socialhead Team.

Thank you so much for your precious review. Your feedback is our greatest asset.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

April 14, 2022

We had some problems with our Instagram account, and somehow our feed got disconnected. We didn't even have to reach out for help. Niel from Socialhead contacted us saying he saw there was an issue with our feed, and helped us resolve it right away! Excellent customer service!

GF Pet Official Online Store
Canada
11 months using the app
OneCommerce replied April 14, 2022

Hello GF Pet admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialwidget - Instagram Feed, Story & TikTok

February 2, 2022

Rachel was so helpful and she has made the requested changes immediately and so accurately just by chatting. She has also suggested some ideas about changing the colors which we always wanted to do. Really recommend their support and the useful app.

the ETHNORTH GALLERY
Japan
11 months using the app
OneCommerce replied February 2, 2022

Hi the ETHNORTH GALLERY Admin,

Rachel again from Socialhead Team.

Thank you so much for your awesome comments about the app and my support quality. I appreciate a lot for your kind words. That's my pleasure to support you.

If you have further queries or concerns, please text us via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

November 26, 2021

I am very satisfied with this app and the support is also very fast and friendly.
Our store looks more complete. Thank you!

Touching Shop
South Korea
11 months using the app
OneCommerce replied November 28, 2021

Hi Touching Shop Admin,

This is Rachel from Socialhead Team.

Firstly, I sincerely thank you for leaving your precious review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel