Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

January 12, 2021

Really liking how this app integrates onto my website thus far and how I can customize the placement. I had an issue with my IG feed showing on my website (my error, not the app), and the team responded immediately with the solution. Great customer service!

IRENE KRUEGER
United States
9 months using the app
OneCommerce replied January 12, 2021

Hi IRENE KRUEGER store admin,

Thank you so much for your review and for choosing our app

I am glad that you like our app. we will try our best everyday to improve the app and bring you better experience

If you need any help while using our app, please dont be hesitate to contact us

Warmest Regards,
Tracie

July 13, 2021

I use this app to show my Instagram feed on my website. It works really well and tech support was fast and fixed my issues straight away. Would recommend using.

Missy Massy
Australia
9 months using the app
OneCommerce replied July 13, 2021

Hi Missy Massy Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments. We appreciate you taking the time to leave us this review. We are also really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

November 11, 2021

The app is super easy to use and looks very good and plenty of built in features. Customer service was very responsive as well.

Romina Furniture
United States
9 months using the app
OneCommerce replied November 14, 2021

Hi Romina Furniture Store Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your awesome review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !

Rachel

November 16, 2021

Rachel from Socialwidget just saved my life! No joke :)
Had been spending hours trying to reconnect our Instagram account - after our initial account was hacked and deleted! - to our Shopify channel and when I was finally looking at the app she came in and took over - saved me from another headache. So glad for not dealing with another robot ..
Takk Rachel :)

Rvk Letterpress
Iceland
9 months using the app
OneCommerce replied November 16, 2021

Hi Rvk Letterpress Store Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments. It is always my pleasure to be there and help you out with all the problems.

Please don't hesitate to reach me and also the team for any further concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

June 28, 2022

I was using social head for the first time today and the sidebar chat opened up. During my chat, Steph was very helpful answering my questions as well as helping me with my images.

ducvil.com
United States
9 months using the app
OneCommerce replied June 28, 2022

Hi ducvil.com admin,

This is Steph from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Steph
Socialwidget - Instagram Feed, Story & TikTok

November 9, 2021

The customer service is great. We get quick response when having problems to log in. So this is a positive review ><

LAPA
China
9 months using the app
OneCommerce replied November 9, 2021

Hi LAPA Store Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

Edited November 26, 2021

Great support team! They have been super helpful and the app looks really good on our new website!!!!

BeKynd Beauty
United States
9 months using the app
OneCommerce replied November 26, 2021

Hi BeKynd Beauty store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

December 24, 2020

This app was super easy to set up and is a great way to showcase your instagram on you ship. Support was great when I couldn't get the widget working on another page too.

CYCLO CROSS RACER
United Kingdom
9 months using the app
OneCommerce replied December 24, 2020

Dear CYCLO CROSS RACER store admin,

Here is Annie from Customer Support team. Thank you so much for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve the function in the future.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Best Regards,
Annie

January 18, 2023

good service with this application and the support responds immediately with a nice speech
I highly recommend

Yourelit
United Kingdom
9 months using the app
OneCommerce replied January 18, 2023

Hi Yourelit admin,

Here is Ricky again from Socialwidget.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky
Socialwidget by OneCommerce

January 30, 2021

I love how I can showcase my instagram easily. I'm still new to shopify and this is a great way to show products when learning how to use everything.

Keystar Keychains
Canada
9 months using the app
OneCommerce replied January 31, 2021

Dear Keystar Keychains store admin,

Here is Tracie from Customer Support of Socialhead team. Thank you very much for the feedback.

Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.

If you have any other questions or would like me to clarify anything else, please, let me know. I am always glad to help in any way I can.

Wishing you a great day!
Tracie.