Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

March 28, 2022

Love the app. Selena from support was super kind and helpful! I couldn't solve one small issue and she helped me fix it in seconds and even suggested to edit things which I didn't ask for ❤️

TOTÉ
Bulgaria
8 months using the app
OneCommerce replied March 30, 2022

Hi TOTÉ admin,

This is Selena from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Selena
Socialwidget - Instagram Feed, Story & TikTok

July 14, 2021

The app works well to do what I need it to do: integrate my brand's Instagram gallery in a clean way. Being able to tag the products is a nice bonus. It does load somewhat slowly and seems to make the site load-in slower. Overall, I am happy with this app. Customer service also seems to be very fast. I had a reoccurring issue that was solved quickly.

Rasa Sunglasses
United States
8 months using the app
OneCommerce replied July 14, 2021

Hi Rasa Sunglasses store admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

October 4, 2022

very nice support and good app for my business even with the free trial I recommand this app for your shopify shop and your business

INFUZEA
France
8 months using the app
OneCommerce replied October 4, 2022

Hi INFUZEA Admin,

Here is Julie from Socialwidget.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Additionally, I highly recommend you to check our blog for latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind regards,
Julie
Socialwidget by OneCommerce

February 21, 2022

Great support, very helpful with customizations. Only Instagram feed display app that has product tagging on the free plan.

TIKI PENDANTS
Canada
8 months using the app
OneCommerce replied February 21, 2022

Hi TIKI PENDANTS Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

December 15, 2021

So easy to use! I had one issue really early in the a.m.. like 7 a.m. eastern, and Vicki fixed my problem thru chat in NO TIME! Even made a recommendation to improve the appearance of the widget in my shop...FANTASTIC experience! highly recommend!

3DivasStudio
United States
8 months using the app
OneCommerce replied December 15, 2021

Hi 3DivasStudio Store Admin,

This is Rachel from Socialhead Team.

Firstly, I sincerely thank you for leaving your precious review about the app and our support quality.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

Edited January 20, 2022

Ms Rachel at customer service from Socialhead helped our issue very well. Rate Five stars on her cooperation!

AiLLA STUDIO
United States
8 months using the app
OneCommerce replied January 20, 2022

Hi AiLLA STUDIO admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

November 24, 2022

The app works great, it's easy to use and looks great. The support team is really quick at fixing issues. Thanks to Windy for helping out!

BAZZAAL BOX
United States
8 months using the app
OneCommerce replied November 24, 2022

Hi BAZZAAL BOX store admin,
Here is Windy again from Socialwidget.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Windy
Socialwidget by OneCommerce

January 17, 2022

A day after I installed the app, there is a girl came to me and help me changed the color of a button. Which I think is a small thing, but it shows how detailed and responsible people at this small company. Really appreciate it, nice product and 5 star service!

Riyena
China
8 months using the app
OneCommerce replied January 17, 2022

Hi Riyena

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Vicky
Socialwidget - Instagram Feed, Story & TikTok

January 18, 2022

I love this app. It's so easy to use and navigate. The team is very helpful and responsive. Thank you FELIX for guiding me to make sure all correct and installed properly. Now my website is a lot more fun and cooler. Love the idea of having TIKTOK widget and Insta story there.
The only prob is, I am unable to tag the products from my phone or iPad. Thank you again and I'm ready to subscribe!

Ikadancewear
Singapore
8 months using the app
OneCommerce replied January 18, 2022

Hi Ikadancewear

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialwidget - Instagram Feed, Story & TikTok

August 6, 2022

I got help from selena with changing colour of my insagram icons. 5 stars to this service and 5 stars to Selana, literally the best customer service ever. :)

Blensi
Sweden
8 months using the app
OneCommerce replied August 8, 2022

Hi Blensi Admin,

Here's Selena from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Selena
Socialwidget - Instagram Feed, Story & TikTok