Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

February 7, 2023

Rachel handled my requests perfectly and very quick! The app is very easy to use and the support if you need help is really good!

Arthur Price
United Kingdom
About 17 hours using the app
OneCommerce replied February 7, 2023

Hi Arthur Price admin,

Here is Rachel again from Socialwidget.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Rachel
Socialwidget by OneCommerce

May 5, 2022

Abby helped me to get set up and tweaked some things for me, i would highly recommend the app and abbys helpfulness

Herdwickdistillery
United Kingdom
About 16 hours using the app
OneCommerce replied May 5, 2022

Hi Herdwickdistillery admin,

This is Abby from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Abby
Socialwidget - Instagram Feed, Story & TikTok

September 7, 2022

This app is very simple to use, the support is great and helpful !
I recommend it with no hesitation.

KURIBOH SHOP
France
About 14 hours using the app
OneCommerce replied September 7, 2022

Hi Karen,

This is Ocean from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Ocean
Socialwidget - Instagram Feed, Story & TikTok

March 21, 2022

Amazing styling options unto smallest details which was very important to me. Besides their support team is also exceptional, they contacted me and suggested some improvements which i found very helpful.
I recommend this app for perfectionist entrepreneurs.

Pamaro
Netherlands
About 13 hours using the app
OneCommerce replied March 23, 2022

Hi Pamaro admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

January 30, 2023

Ricky helped change my profile picture and follow button. I like this app from the other instagram feed apps out there because you can decide which picture from your feed stays and goes. You can also change the padding on the images as well! Great app.

Silky Mat
United States
About 12 hours using the app
OneCommerce replied January 30, 2023

Hi Silky Mat admin,

Here is Ricky again from Socialwidget team.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky
Socialwidget by OneCommerce

January 20, 2021

Great customer service, a really cool feature to have on your store! Will defo recommend for anyone looking at leveraging their IG following!

House of Akan
United Kingdom
About 11 hours using the app
OneCommerce replied January 20, 2021

Hi House of Akan store admin,

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Best Regards!

Vicky

July 21, 2020

I honestly cannot rate this app higher than a two because #1 It will not automatically update/refresh from IG to Shopify store. #2 Vivian stated she could make it refresh automatically, but never did and failed to respond to repeated emails asking her when it would be done. Deleted this app. I don't need much, but I do need my slider to auto refresh when I post on IG!

The Green House Boutique Clothing, LLC
United States
14 days using the app
February 13, 2023

I had some issue with previewing the app, clicked on the customer service tab. They were super fast to respond and helped me out quickly. Great customer service! And easy to install!

Saint Signora
United States
About 10 hours using the app
OneCommerce replied February 13, 2023

Hi Saint Signora admin,

Here is Ricky from Socialwidget.

I truly appreciate you leave the feedback for us.

You are the reason for us to grow more and bring a better customer experience. Thank you for trusting and using our app.

Additionally, I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky
Socialwidget by OneCommerce

March 17, 2021

great app! good interface and help you out as a beginner highly recommend it for those who are just starting out

ALEMENZ
Singapore
10 days using the app
OneCommerce replied March 17, 2021

Hi ALEMENZ store admin,

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Vicky

October 15, 2021

I used this app to display an instagram feed (images and videos) on my shop. While it worked very well with the instagram photos, the performance (load time + buffering) of the instagram videos was very bad, forcing me to remove the app. That being said the support team was incredibly responsive and helpful. I highly recommend this app if you just need to display photos, but I don't recommend it if your feed includes video.

M&P Gastronomy
United States
11 days using the app
OneCommerce replied October 17, 2021

Hi M&P Gastronomy Admin,

This is Rachel from Socialhead team.

On behalf of the whole team, I sincerely apologize for the inconvenience caused to you. Simultaneously, we really appreciate for your precious feedback about our app. To be honest, your opinion is incredibly helpful for our growth.

As I shared with you before, we crawled your images and videos quality by Instagram's API. Unfortunately, the video performances did not work as expectations.

However, we realized that this is exactly what we need to improve to provide the best experience for all the customers. Our team is making their efforts to resolve this problem.

I sincerely hope that once our app has been properly enhanced, we will be able to bring you our services again in the near future.

Once again, thank you for your trust and use of our app.

Wishing you have a great day.
Rachel