Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

February 11, 2021

I used this to have my Instagram page featured on my website. Works great, wish I could customize the font but it's okay. Good customization options.

Lla Maria Lifestyle
Philippines
7 months using the app
OneCommerce replied February 12, 2021

Hi Lla Maria Lifestyle store admin,

Here is Annie from Customer Support of Socialhead.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience. And with your feedback, we'll work hard to improve our app to the better.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/

Warmest Regards!
Annie

Edited April 8, 2022

L'application est pratique, peut-être un peu lente au démarrage. Assez modulable selon les besoins. La version gratuite permet de faire assez de choses malgré tout. Le service clientèle est à l'écoute (et assez persuasif).
Personnellement accueilli par Abby. La conversation est fluide et elle anticipe même sur certains détails.

Café Graal
France
6 months using the app
OneCommerce replied April 9, 2022

Bonjour Café Graal,

Voici Abby de Socialhead Team.

Tout d’abord, je vous remercie sincèrement d’avoir laissé un commentaire.

Vous êtes la raison pour laquelle nous nous développons davantage et apportons une meilleure expérience client.

Encore une fois, merci de faire confiance et d’utiliser notre application.

En outre, nous développons un blog sur toutes les informations utiles qui peuvent vous aider à faire vos affaires sur les réseaux sociaux avec toutes les applications de Socialhead.

Veuillez vous référer à plus de détails ici: https://socialhead.io/category/shopify/

Sinceres salutations!

Abby
Socialwidget - Instagram Feed, Story & TikTok

September 6, 2021

I only needed something simple to show my instafeed and this works great. If I don't remember to relink it though, it is blank on my website. Great customer service!

Aussie Sports USA
United States
6 months using the app
OneCommerce replied September 6, 2021

Hi Aussie Sports USA Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

Your opinion is our greatest asset. You are the reason for us to grow more and bring a better customer experience.

If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

July 25, 2021

Very helpful customer support team. Vicky is very knowledgeable and she went the extra mile to help me today. She helped fix what I need in no time

NINE & BEYOND
Egypt
6 months using the app
OneCommerce replied July 25, 2021

Hi NINE & BEYOND Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

July 28, 2021

The app is great for it's job. The support fixes the irregularities as soon as they get aware of them.

KALDERN
India
6 months using the app
OneCommerce replied July 28, 2021

Hi KALDERN Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving a review!

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app!

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best regards,

Rachel

April 9, 2022

Great user support, easy interface, highly recommended. It just would be nice if they had instant updates (in the free version, you have to manually sync your feed whenever you want your website to update your instagram feed. It automatically updates only once a day, and even with the paid plans, it only updates every two or four hours). If they incorporated instantaneous feed updates, this app would be PERFECT.

Nathan Heinze Fine Art
United States
4 months using the app
OneCommerce replied April 12, 2022

Hi Nathan Heinze Fine Art admin,

Here's Selena from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Selena
Socialwidget - Instagram Feed, Story & TikTok

July 26, 2021

The customer support is very quick and helpful. i would recommend this app for Instagram feed...................

JGII
India
4 months using the app
OneCommerce replied July 26, 2021

Hi JGII Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

April 19, 2022

導入時点で問題が発生しましたが、サポート体制が整っており解決できました。アフターケアには満足です。トライアル期間も伸ばしてもらうことが出来、余計なコストを払うことも無い。対応のすばらしいアプリなので安心です。

【古着屋3peace】公式 Online Shop
Japan
4 months using the app
OneCommerce replied April 19, 2022

Hello【古着屋3peace】公式 Online Shop,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialwidget - Instagram Feed, Story & TikTok

September 10, 2021

Thank you very much, you solved my problem with the app and added new changes that improved the view of my feed. Very good support and attention.

discoreal
Chile
4 months using the app
OneCommerce replied September 10, 2021

Hi discoreal store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

October 19, 2022

great app, great assistance from the support team, I highly recommend it. I am new to it, but the assistance and guide is getting me through and is setting up my small business,

blink
South Africa
3 months using the app
OneCommerce replied October 20, 2022

Hi blink admin,

Here is Julie again from SocialWidget App.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for latest news regarding not only SocialWidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

Last but not least, I have emailed you about your experience with us, hope you would spend some time to check it. Other than that, If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Julie
SocialWidget by OneCommerce