Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 13, 2022

Great app & lovely customer service! Does exactly what I was envisioning on my site. Would certainly recommend!

The SoulShine Co.
United States
6 days using the app
Zegsu Software Solutions LLP replied June 14, 2022

Thank you for your review! We are glad to know that IntaFeed is adding value to your store. We wish you all the success in your business.

Thanks
Arpit
Team Zegsu

Edited May 9, 2023

Had a slight problem with how the "powered by" graphic was displaying, but Sophia was able to fix it quickly and without stress on our part. The app works well and serves as a great part of our gallery page. Definitely recommend.
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Edit:
After an update, we will likely be looking for another IG feed app. They have removed the ability to use the grid layout with the free version, and our feed desynced and will not update properly.

Marvelous Molds
United States
6 months using the app
Zegsu Software Solutions LLP replied February 3, 2023

Thank you for taking the time to leave such a positive review of InstaFeed! We're glad to hear that you're finding the app to be a great part of your gallery page. We're also happy to hear that our support team was able to resolve your issue quickly and efficiently. At InstaFeed, we're committed to providing excellent customer service and making sure our users have a positive experience. Thank you for your support and for recommending us!

Thanks
Arpit
Team Zegsu

March 23, 2022

Very easy to install, very easy to use, very efficient, very responsive and quick support, and very recommended for everyone who needs to promote their Instagram. Great job!

Asiis Indonesia Store
Indonesia
5 days using the app
Zegsu Software Solutions LLP replied March 27, 2022

Thank you for your review. We are glad to know that our Instagram Feed app is adding value to your store.

We wish you all the success in your business :)

Thanks
Arpit
Team Zegsu

March 6, 2022

Great for customizing on-site Insta feed with addition of links to products etc. Would love to include UGC!

Flower Stampede
Canada
5 days using the app
Zegsu Software Solutions LLP replied March 10, 2022

Thank you for your review of InstaFeed. We are working on adding more features to the app in the coming days. Stay tuned :)

Thanks
Arpit
Team Zegsu

Edited July 31, 2022

I have used this app for a while and the support has not been great at all. I have reached out multiple times with either no response or the same copy and paste response. Your instagram profile picture does not even show either, instead you get a generic icon. On top of that the add-on this app provides slows down your page load speeds enormously and has affected the performance of my site. I would not recommend this app.

bycasamira
United Kingdom
3 months using the app
Zegsu Software Solutions LLP replied August 2, 2022

Dear Merchant,

I'm sorry to hear that our InstaFeed app was not able to satisfy your requirements. I would like to take some time to address your concerns and comments.

You contacted us via Email and Live chat seeking help to customize the app in order to show the feed in the GRID layout. Our team responded quickly and set this up for you.

You had further complained that the app is slowing down your website. We responded to you by updating you that the website load speed depends on multiple factors and not just a single app. Our app has been optimized to run with little impact on online stores and the app's Lighthouse performance score is good.

We are still here to help, so if you need any assistance from us, please feel free to reach out to me. I have also sent your an email to you, so you can jsut reply on that as well.

We wish you the best with your business.

Thanks
Arpit
Team Zegsu

October 6, 2022

Great app! I had a couple of questions and the customer service was top notch! They responded quickly and solved the issue. Definitely would recommend.

Sister Sister
Canada
4 days using the app
December 17, 2022

good customer service helps very quick. they have a great app but unfortunately no slide with mouse option. with the free option you have to press arrows to go to the next picture. Overal a great app almost perfect.

Starplug
Netherlands
3 months using the app
Zegsu Software Solutions LLP replied December 19, 2022

Hello Dear Merchant,

Thank you so much for sharing your feedback. We took your feature request very seriously and have added a 'slideshow' feature to our Instagram Feed app :)

Do check it out and let us know your thoughts!

Thanks
Arpit
Team Zegsu

April 11, 2022

Really happy with how the grid looks on our site, it's exactly what we were looking for. The Support team was awesome and answered our questions quickly.

Sage - The Beauty Bar
Canada
3 days using the app
Zegsu Software Solutions LLP replied April 19, 2022

Thank you so much for your kind words. We are glad to know that you are liking InstaGenie's grid functionality.

We wish you all the success in your business.

Thank You
Arpit
Team Zegsu

February 17, 2022

I like this, what I would like to recommend adding to the app, would be selecting pictures, + pages.

Felix's New Era
Canada
2 months using the app
Zegsu Software Solutions LLP replied February 17, 2022

Thank you for your feedback. We have taken note of your feature add request and our developers are already on it. We will let you know as soon as it has been rolled out.

We wish you all the success in your business.

Edit: We have just added the feature for you to select specific pictures. Do check it out :)

Thanks
Arpit
Team Zegsu

June 14, 2022

Instant responses. Excellent Customer service. The apps is easy to use and functioned as described.

精品 --- 您的動漫模型玩具專家
Hong Kong SAR
1 day using the app
Zegsu Software Solutions LLP replied June 14, 2022

Thank you for your review! We are glad to know that IntaFeed is adding value to your store. We wish you all the success in your business.

Thanks
Arpit
Team Zegsu