InstaFeed+Story Instagram Feed

InstaFeed+Story Instagram Feed

Reviews (667)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy integration and user-friendly interface, allowing effective display of Instagram feeds and stories on Shopify stores. They appreciate the customization options that align with their branding and highlight the responsive customer support for quick issue resolution. The app is noted for enhancing website aesthetics and boosting customer engagement.

August 19, 2024

Not satisfied from the customer service. Provided always generic answers with 0 detail. And tries to imply that the app has certain functions while in reality it does not have.

PocketStory™
United States
4 days using the app
September 18, 2024

O story não tem como vc fazer personalizações para adequar ao designer do seu site. O suporte não ajudam em nada, com mensagens prontas e não personalizadas para te atender. Tudo dizem que vão solicitar ao desenvolvedores e nada mais, nem retorno, nem solução.
O feed simplesmente não aparece no site. Já solicitei diversos atendimentos mas nenhum foi eficaz.

Loja Keyse
Brazil
About 1 month using the app
Adevole replied September 19, 2024

We apologize for the inconvenience, could you let us know the customization you need at contact@adevole.com or on chat support. I would guarantee to get it done in next 24 hours.

Edited April 29, 2021

In the beginning, the customer service was great but I have been trying to contact them because I need support with some updates and have gotten 0 answers, the link to support doesn't even work. I will need to find an alternative.

Tributo Mujer
United States
Over 1 year using the app
Edited December 2, 2021

Says its free until 1000 visits per month, I havent had that many and it still charges it every month.

The Mad Petter
Slovenia
8 months using the app
Edited June 13, 2021

Well we installed the then free? App many months ago to try it, but because of some difficulty to integrate it in Debutify theme we never have gone live with the functionality. Now on the latest Shopify Invoice we see "Concept Plan: 2021-05-19 - 2021-06-18" and 3,95 $ are billed for the App. We never saw a warning/email that the App will be billed. So we are not happy and will uninstall. EDIT/Response to Dev.: regarding "free up to 1000 page visits per month" fair enough that I did not remind that limit clearly. Still I have to complain regarding: a) I can't find the visits per month stat, please advise clearly what Shopify Stat counts. In sessions_over_time I see 529 sessions in the last month (May, in April we had 455)? Shouldn't be some code executed/visible to count?
b) I do not understand if/why the visits per month count if the App is not active/showing on the Shopify site?
c) Also it is unclear if the App will be billed only if over the monthly visit limit or ever after being billed once?
d) It would be nice to integrate a notification if the monthly limit is about to be reached, at least for the first time this is happening.

Weingut Obermoser
Italy
8 months using the app
Adevole replied June 12, 2021

Sorry for the inconvenience. Your store must have crossed the free visits limit for the Month, but you can raise a refund through Shopify support and we will approve the same. We offer 100% refund guarantee.

July 28, 2021

good application for feed instagram, i love that application ! so good to work with that type of application.

bexys-branding
France
6 months using the app
Adevole replied July 28, 2021

Hi, 2-star rating is considered extremely poor, can you let us know what is the issue you are facing and how can I help you with it?
- Vishwesh Shetty

December 2, 2021

Hola, se me cobro la cuota mensual, y no ocupe mas alla de los dias de prueba, es posible que realizen el reeembolso, quedo atento, saludos.

Real Combination
Chile
25 days using the app
Adevole replied December 2, 2021

Sorry for the inconvenience, I have completely refunded your charge. Request you to please update the review accordingly.

Screenshot - https://pasteboard.co/4xK1eZk3cilC.png

April 22, 2021

Images don't load half the time and sometimes the feed doesn't even appear. Switched to a different app and it worked better.

DoggoRamps Inc.
Canada
13 days using the app
Edited January 4, 2021

The idea is good, but what I am missing is: -not possible to adjust Instagram banner to website layout width
-not possible to have extra discount button somewhere else edit: thx for the anwer, please update the app and once ready let me know. I am not interested in proamming myelf. THX

Minasari Home
Germany
17 minutes using the app
Adevole replied January 3, 2021

Hi, we have a youtube video link on dashboard to explain how you can add a custom section and customize the placement of stories and feed by adding a html tag.
You can also drop a message to me on customer chat support and I will customize the placement and other CSS elements like color etc if required as per your requirement.

If you can reinstall the app, I can make the customization as required.