RT: Instant FAQ, Help Center

RT: Instant FAQ, Help Center

Price: Free
Rating (4.6)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

February 8, 2021

Languages

English

Categories

FAQ

Works with

WhatsApp, Telegram, Facebook Messenger, Gmail, Viber, Skype

Displays a list of frequently asked questions with the answers. Reduces the number of questions.

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales. more
  • Quickly and easily add an unlimited amount of FAQs to your website
  • Instantly give your customers the answers they're looking for and reduce support
  • WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

77 reviews

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 4, 2023

This is exactly what I was hoping for when I was searching for a quick and organized way to create a FAQ on my website. This app is very easy to learn and has plenty to offer, especially as a free app.

I would easily give 5 stars, but I had an issue with the app on day 1, which I am currently waiting on a resolution from RoarTheme. A lot of my progress was not saved (even after clicking the Save button multiple times throughout the process of adding content). The app froze up and I had to refresh the page after waiting over an hour for the save icon to complete a save I had made. When I logged back in to the app a lot of my questions and answers had disappeared. Hours of work, gone.
I am hoping my questions were secretly saved and I don't have to retype everything. If this happens I don't mind coming back and changing to 4 or 5 stars, because the app is really great when it works properly.

Space Coast Mealworms
United States
About 6 hours using the app
April 30, 2023

So far, I just installed this app and it seems like it's going to work great for me, my store, and most importantly my customers. Excited to see how it helps me build and maintain better customer service and relationships.

Sweet Surrender
United States
3 days using the app
November 23, 2022

amazing app easy to work with, I would recommend it to any merchant looking to save time while helping customers find exactly what they need.

Home Shop
Israel
5 months using the app
March 23, 2023

So far so good! Thank you. Need to play around with it but it looks great on the website. I think this will really be beneficial to customers with questions

Pet lover goods
United States
26 days using the app
March 21, 2023

Great! Perfect for what we needed, an FAQ pop up that allows customers to message us. Easy to install too!

Modern Piping
Australia
4 months using the app

About this app

Launched

February 8, 2021

Languages

English

Categories

FAQ

Works with

WhatsApp, Telegram, Facebook Messenger, Gmail, Viber, Skype

Built by RoarTheme

About RoarTheme

4.9 average rating

6 years building apps for the Shopify App Store

Support

Send a message

app@roartheme.com

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