Instantly build a Help Center
Quickly and easily add an unlimited amount of FAQs to your website in a matter of minutes!
Reduce support time
Instantly give your customers the answers they're looking for and reduce support tickets.
Works with all themes
It sure does! Even, it works with any customized themes.
About Instant FAQ & Help Center
Answer frequent questions immediately using a smart and easy-to-use FAQ system and make your potential customers happy
It’s hard to get it, but it’s the truth.
People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.
You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials, and so on?
You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.
On the web, this behavior is blown out of proportion and every single question left without an answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.
And what about customer care? Well, the team always answers the very same questions, and their motivation to work drops down quickly.
You can solve this problem easily and immediately!
Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.
We’ve just created a product you can’t live without!
With Instant FAQ & Help Center you can:
- Add a search bar to your help desk
- Customize the layout colors
- Choose among different display styles
- Advanced FAQs & Categories ordering
- WhatsApp, Facebook Messager, Telegram, Skype, Viber chat integration
- Reply to custom queries via email
- Rich text editor for creating FAQs
- Image and Video (Youtube, Vimeo) support
- Work on both desktop as well as mobile.
- Work with all themes.
- Compatible with all browsers.
Install today and feel the difference right away!
- Facebook Messenger,
See the app in action
Explore how the app works in an example store.View example store
Most recent reviews
Sehr schlecht, da die App die deutsche Rechtschreibung leider nicht akzeptiert und diese komplett zerschießt. so wird z.B. aus "können" immer "kann". Wodruch der Kasus nicht mehr passt!
Hello Nord Pro,
First, I'm so sorry about your case. I think there is a misunderstanding here.
Could you please give me a staff account via email@example.com (permission to access Apps, Online store > Themes)? I will check it for you because I could not find this problem on my side.
Thank you so much!
Blue Virtual IT (Pty) Ltd
This app works well with great features and its free. Will take the average person 15 minutes to setup. The support team is responsive and helpful.
I think it will help my customers to understand more about my website. By Adding categorized information, it will help remove the un-certainties and funnel any questions directly to customer service