InsureShield Package Protect

InsureShield Package Protect

Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.1 (56)

Insure shipments and get claims paid quickly so you can drive repeat sales and positive reviews.

Get peace of mind with pay-as-you-go protection for shipping mishaps like damage, loss, & porch-pirated theft. Set up rules to automatically cover your orders. Give customers the ability to protect their orders at checkout or elect coverage for them should they opt out. With claims typically paid in a matter of days, easily track them 24/7 & pay your monthly invoice via an online portal. Package protection charges are applied to fulfilled orders based on your preferences.

Get peace of mind with pay-as-you-go protection for shipping mishaps like damage, loss, & porch-pirated theft. Set up rules to automatically cover your orders. Give customers the ability to protect their orders at checkout or elect coverage for them should they opt out. With claims typically paid in a matter of days, easily track them 24/7 & pay your monthly invoice via an online portal. Package protection charges are applied to fulfilled orders based on your preferences. more
  • Multi-carrier package coverage against loss, damage, and porch pirated theft
  • Flexible rules to protect all or certain shipments based on value, SKU, or geo
  • Enable checkout cart coverage & allow customers to elect package protection
  • Improve customer experience w. fast refunds/reorders due to fast claim payments
  • Get dedicated support for your shipping protection & claims questions
Highlights
Use directly in Shopify admin
Works with the latest themes

Launched

January 21, 2021

Languages

English

Works with

Debut, Dawn, Minimal, Brooklyn, Venture, And More!

Pricing

External charges may be billed by UPS Capital Insurance Agency Inc. separately from your Shopify invoice. Learn more

Free to install

UPS/FedEx/DHL: $0.80 per $100 ($10K limit). Consumer/Other: $0.95 per $100 ($5K limit).0% deductible

Free to install

UPS/FedEx/DHL: $0.80 per $100 ($10K limit). Consumer/Other: $0.95 per $100 ($5K limit).0% deductible

All charges are billed in USD. See all pricing options

Reviews (56)

Overall rating
4.1
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
May 8, 2024

Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.

Horizon Motorsport
United States
About 2 years using the app
UPS Capital Insurance Agency Inc. replied May 10, 2024

Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.

May 2, 2024

The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!

LOZURI
United States
6 months using the app
UPS Capital Insurance Agency Inc. replied May 13, 2024

We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.

April 20, 2024

muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado

AAA Craft Wire
United States
5 months using the app
UPS Capital Insurance Agency Inc. replied April 22, 2024

Hola AAA Craft Wire, gracias por esta increíble reseña y por recomendar la aplicación InsureShield. Priorizamos excelentes experiencias de envío y estamos seguros de que cumplimos con los requisitos aquí para usted. ¡Por un feliz envío!

April 18, 2024

Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.

Charmboxmen
United States
5 months using the app
UPS Capital Insurance Agency Inc. replied April 22, 2024

Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.

April 15, 2024

A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so

Olfactoryfactoryllc
United States
About 2 months using the app
UPS Capital Insurance Agency Inc. replied April 17, 2024

That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.

Support

UPS Capital Insurance Agency Inc. can answer any questions you have about InsureShield Package Protect.

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